Winchendon Monument Park Hotels

"The Colonial is not as advertised. It is outdated at best. After arriving to a 40 degree room, I attempted to turn on the heat and was hit with a cloud of dust. My allergies were immediately aggravated. The overall smell was a bit musty. The drapes did not shut all the way. There were sheers in the middle that don’t offer much privacy. We were made to pay for the entire stay up front - I now know why. We decided to leave and were told that they would not even refund the second night. The hotel was nowhere near full. So we didn’t even stay one hour and were charged for the whole weekend. I understand not refunding the first night but refusing to second night is bad business. I very respectfully requested the refund and the hotels response said that they placed me in a non- pet room per my request, attempting to create a story about my allergy complaint. I don't have pet allergies and never requested a non-pet room. Do better. Fair is fair."

"Yes it was clean and I will be back "

"Great customer service room was clean"

"The room was clean but floor had soft spots, needed more blankets for extra bed, tv was very dark and couldn’t be lightened. "

"I'm handicapped. Although they gave me a first-floor room, access from one's car via sliding glass door was problematic owing to a two-foot ridge of ice. They did shovel a path through for me, though. The sink wouldn't drain, but they it fixed quickly. The fridge froze everything inside it, no matter how adjusted. "

"Everything was great"

"Facility was clean. Rome was perfect for a night too beds in a bathroom TV and refrigerator no coffee pot. No vendor machines. "

"Amazing!!! Clean, cozy & beautiful!!"

"Quiet and convenient location. Loved having a microwave in my room. I wasn't in the mood for wating out so a trip to the neighbouring supermarket set me up perfectly."