Townsville Mount Stuart Hotels

"Unit was below average for cleanliness, only 1 tea towel, not enough toilet paper and no dishcloths provided to wipe down surfaces. You could tell the staff were only there to get paid. (6 day stay) Activities for children with water slides fed and lovely pool for everyone. Clean bbq to use for free. Laundry facilities $6 per load. Need washing powder. "

"Did not use pool"

"The amenities were very clean and tidy. Wonderful Manager-BAILEY! Pool area was lovely. The whole place was lovely! Thank you! "

"There was a big black stain on top sheet, so I tried turning it around - there was a lot of debris in my sheets. Obviously not clean sheets, ar all. I had issues with this the time before and the staff were great and moved us. The room was dirty as. Clean sheets are probably the only thing that’s really important to me. Won’t be going back this time. Usually stay in the city now. "

"We had a lovely stay at the Aquarius and the view from our room was breathtaking although we felt the hotel room looked a little tired. Staff were friendly and accomodating."

"I have to say that i felt so unwelcoming here this time. Like i was a hassle to deal with.. Maybe as i was not dressed in finery. And had been rather flustered trying to find a place to park my motorhome so i could check in. They seemed to really struggle with the bare niceties. Like i was not up to their standards.. I Struggled bringing my luggage in. Yet not 1 person from staff offered to help. They literally just watched me fumble doors open with my hands full.. On my departure, i had requested a late check out when i booked. And asked if it had been granted or not.. but received no replies at all. So i was late checking out. Male staff member was much friendlier than the female and actually brought the luggage trolley up for me. I did ask for it . And again, they stood behind the desk and proceeded to watch me make a fool out of myself trying to get through the doors with an over loaded trolley.. A gentleman who walked in saw me and instantly helped me squeeze out of rhe lobby door"

"Didn't swim"

"All good conditions "

"No Breakfast menu "