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关于Rm酒店的点评

2.5 out of 5
Rm酒店
No. 24, Jalan Bentayan, Muar, Muar, Malaysia

点评

9.0

非常棒

10 分 - 超赞。3 条好评，共有 6 条点评" "
8 分 - 还可以。3 条好评，共有 6 条点评" "
6 分 - 一般。0 条好评，共有 6 条点评" "
4 分 - 很差。0 条好评，共有 6 条点评" "
2 分 - 糟糕。0 条好评，共有 6 条点评" "

9.0/10

清洁度

8.6/10

员工和服务

10/10

服务设施

8.6/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

andrew

2024 年 1 月入住 1 晚
Dila 于 2024年02月12日 的回复
Dear, Thank you for choosing us as your accommodation stay. We really appreciate it. Hope to see you again. Thank you. Regards, RM Hotel

10/10 超赞

andrew

2024 年 1 月入住 1 晚
Dila 于 2024年01月30日 的回复
Dear, Thank you for choosing us as your accommodation stay. We really appreciate it. Hope to see you again. Thank you. Regards, RM Hotel

8/10 还可以

Arvinth

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
Review
I wouldn't say it was that bad it's just that the hotel had water supply issue on my second day of my stay which means I didn't have water supply for my bathroom since morning.The tv channels were so bad that I didn't switched it on. The telephone was outside the room which was a first for me. Overall it was alright
2023 年 9 月入住 3 晚
Rm Hotel 于 2023年09月7日 的回复
Thank you for your honest review. We apologize for the inconvenience caused by the water supply issue and for the limited selection of television channels. We understand that it was a unique experience to find the telephone outside your room and we regret any other inconveniences you may have encountered during your stay. Going forward, we will make sure that all potential issues like this are addressed before guests check in to ensure a pleasant stay with us. Thank you again for your feedback and we look forward to having you stay with us again in the future.

10/10 超赞

Matthew，Kuala Lumpur

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice clean hotel. However, very noisy at night as the soundproofing isn't that great (can hear noise from neighboring rooms as well as the street). My room's toilet did not have an exhaust fan installed (there was an exposed hole in the ceiling along with wiring for an exhaust fan), however to be fair the hotel staff did offer to fix it but I was not in the room at that time. This should have been done before we checked in. But all in all, I'm happy with the stay.
2023 年 8 月入住 1 晚
Rm Hotel 于 2023年09月7日 的回复
Thank you for your feedback and for bringing the issues to our attention. We regret the inconvenience caused by the noise from neighboring rooms and street, and we will take action to improve this. We apologize that the toilet in your room did not have an exhaust fan installed, and we thank you for accepting our offer to fix it. We are glad that you were overall happy with your stay and appreciate your patience while we addressed these issues. Thank you again for your honest review.

8/10 还可以

Don

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No Frills
RM hotel is an affordable hotel that is conveniently located in the heart of Muar. Just note that the carpark is across the road and it is quite rocky.
2023 年 6 月入住 1 晚
Dila 于 2023年06月28日 的回复
Dear, Thanks for your review. We really appreciate it. We look forward to welcoming you back again in the future and it is our pleasure to serve you better. Thank you. Regards, RM Hotel

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel with good location. Overall is great, excellent sound proof room. However we experienced the lift has hard time closing its door
2023 年 6 月入住 1 晚
Rm Hotel 于 2023年06月22日 的回复
Thank you for your review of our hotel. We are glad to hear that you enjoyed your stay and found the soundproofing of the room to be excellent. We apologize for any inconvenience caused by the lift's difficulty in closing its doors. We will take your feedback into consideration and work to ensure similar issues do not occur in the future. Thank you again for staying with us and we look forward to welcoming you back soon!