Angra do Heroismo Municipal Gardens Hotels

"The staff was very nice and the hotel was clean. We did have trouble finding a useable outlet within the room that wasn't already being used. And the room looked a bit older than the photos make out but it was still very nice and clean."

"Modern"

"I’ve had the pleasure of staying at this house twice, and both experiences were wonderful. The home is beautiful, extremely clean, and very well maintained.Maria is incredibly kind and responsive. She replies quickly to any questions and makes sure everything runs smoothly. I would definitely recommend this place to anyone looking for a clean, welcoming, and well-cared-for home. "

"Amazing service, friendly and helpful staff. Everything was perfect!!"

"The room was spotless, and it was cleaned every day- fresh towels, bed made, coffee refilled…. The breakfast was outstanding- so much variety and excellent quality. We loved our stay and we would highly recommend this hotel!"

"Nice hotel, friendly and helpful staff and great location"

"The room was very clean with a very comfortable bed & the staff was very courteous & actually the best part of the Hotel "

"Wonderful staff, clean rooms, great location and parking. Breakfast was delicious. "

"WOST EXPERIENCE EVER On my second day, I greeted the maintenance lady and made sure the sign was up for room cleaning service, left the room (and double checked that the door was well closed) and was out for the day. When I came back, my backpack that I’ve put in a strategical position was open and on the floor, my passport out of the front pocket and my money out of my passport case (a bit over 200€ cash). My clothes were initially in packing cubes in my suitcase. When I came back, some clothes that I haven’t pulled out nor worn yet and were completely at the bottom of my suitcase were either out of it or on top of my clothes pile! I warned the hotel manager about it and he automatically blamed me for not putting my stuff in the locked safe!!! I even referred him to the European Tourism Law, art. 1039 a) of the civil code but nothing. I needed that money for the rest of my trip, especially for taxis since most of them don’t accept Apple Pay. Uber isn’t supported on Terceira island, Bolt drivers were all busy and I could only book an airport shuttle reservation for the next day. The manager didn’t want to compensate me or anything. I asked an employee at the lobby if he could order me a taxi that would accept Apple Pay and he accepted. Quick phone call and he confirms that a taxi will pick me up shortly. I asked him if he told the driver that I could only pay with Apple Pay to which he said yes but when the taxi arrived, he said that he didn’t accept tap credit card."