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"Everything and everyone were leaps and bounds above expectations. The staff were incredibly helpful and accommodating. The onsens were beyond par. The perfect complement when snowboarding Hakuba all day. It was an incredibly relaxing experience when coming back to our room. The amenities at this hotel were fantastic and our room incredibly spacious and relaxing. I would definitely stay here again. "

"The lovely lady running the inn was so incredibly helpful with anything and everything you could ask for. Great location to the bus station :) "

"Recently refreshed interior, decent breakfast and excellent location for skiing/boarding"

"Such a great and relaxing stay. The perfect place to return after a long day skiing. The Private tub on the balcony was fantastic. "

"This hotel has terrific staff, lovely breakfasts, and is beautiful to be in with all the natural wood decor, comfortable furniture and beds with lovely linens. The location is perfect for walking to many great restaurants, the local bus stop and liquor store. They also have a great ski storage room and private shuttle to three ski resorts. "

"Amazing! Will stay again"

"Amazing stay. Old hotel but very cozy. Breakfast was average- they had lot of variety though. For the price, it was ok. We were 4 staying in one room and didn't really feel that it was too congested. Lounge is extremely cozy after a day on mountains. They have a dry room which is great use for skiers. Onsen is awesome especially the one outside. We were using it every day. Must try dinner buffet especially because it comes with unlimited drinks, food was ok. But worth the price, i think. Staff are super friendly and accommodating. Location couldn't be better- you can literally ski in ski out- although we did get a bit lost on the slopes trying to find the lifts closer to the hotel. That was mainly because we started skiing from gondola area which is only 5 mins walk away- just because we had to buy the tickets on day 1. Woody's rental shop is also very close by so it became very convenient with rentals and stuff. Just be very careful while driving your car out of the car park in snow as it was very slippery on the end of carpark before you hit the main road."

"The staffs are amazing!!! The dinner which hotel guests can only have is also exceptional."

"Staff was very nice and very helpful. We arranged pick up and drop of from transportation hubs through them"