I’ve rated this a 2 star.
It was a good 9 days when we were on the beach. Other than that, we were very disappointed and honestly disgusted with the building, elevators, windows, pools, hot tubs and the room. It was literally filthy.
Within 10 minutes of getting in the room, I knew I needed to do something quickly. I had to get an Uber to go to Walmart for cleaning supplies. It was so bad, even after using bleach products, I couldn’t clean it enough to feel comfortable. Our bathroom had a horrible smell, like dirty body/urine that Clorox couldn’t get rid of. The table had spots of dried food and there were crumbs on the chairs. The paint below the mirror in the bathroom had so much grime build up, i couldn’t even clean it. The towel holder in the bathroom was broke and hanging down the wall and towels were just left on the sink. No one came to fix it during the 9 days there.
The walls have “fluid” drips running down that were very visible, yet not wiped down. The light switches had dirty finger prints, how was this not noticed!? The tub still had someone water in it, with soap build up at the edge of the water. The side of the refrigerator was dirty with build up. The crease between the counter and the stove had food and grime built up in it. There were sticky gum spots on the balcony. The fold out couch had food, trash and sand under it. There was tags off clothing, candy wrappers and dust behind the furniture in the bedroom.
The night before check out, we had to walk to the dollar store for shampoo. We asked the rude lady at the front desk for shampoo and she said we’d have to wait until house keeping arrived the next morning.
We did NOT spend any time in any of the commons areas. The pool was closed when we arrived because a diaper or hygiene piece was floating in the pool. When we walked through the door from the hallway to the float pool, there was a piece of poop on the floor! I went in to use the bathroom in that same area and there was trash on the floor and in the sink. It was terrible.
We heard about cars being broke into in the parking garage.
As we were walking out of the garage, we were approached by 3 young guys, who were standing at the entrance, asking us to buy some marijuana. Really?
I hate to have to be so honest about this but for the money we spent for 9 days here and all the money and arrangements we made to stay here, I have no choice but to be truthful. I felt stuck here the whole time. I cried multiple times, this was my vacation, this is how it was spent.
I also want to add that I am now reading the reviews on this room. The review I am leaving is similar to the review recently left. This simply means that nothing has changed. My review doesn’t matter. It’s not going to help. It tells me that this is the norm here. This is the standard here. Nothing I write will make a difference.
I’m leaving a one star for all areas. I hope for my health and others health that something changes before someone gets sick.