Overall good stay. Shower did not always hot water.
Andrea
2024 年 4 月入住 3 晚
8/10 还可以
Scott
2024年04月19日
满意:清洁度、员工和服务、住宿条件和设施
Scott
2024 年 4 月入住 3 晚
10/10 超赞
Jesus
与家人出行
2024年04月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was really helpful and very attentive, great location with plenty of food options all around
Jesus
2024 年 4 月入住 2 晚
10/10 超赞
Tamara
2024年04月14日
满意:清洁度、员工和服务、住宿条件和设施
Quiet and convenient.
Tamara
2024 年 4 月入住 1 晚
10/10 超赞
Elizabeth,Naperville
2024年04月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Whenever we visit family this is our favorite place to stay
Elizabeth
2024 年 4 月入住 3 晚
8/10 还可以
Samdi
2024年03月31日
Samdi
2024 年 3 月入住 2 晚
10/10 超赞
Ivel
2024年03月26日
满意:员工和服务
Ivel
2024 年 3 月入住 2 晚
8/10 还可以
paul
与配偶出行
2024年03月24日
满意:员工和服务,清洁度
Hot tub was not working, we were very much looking forward to using it that was a real bummer other than that it was great.
paul
2024 年 3 月入住 1 晚
2/10 糟糕
Angie
与家人出行
2024年03月23日
不满意:清洁度、员工和服务、住宿条件和设施
The AC in our room made a horrible loud rattling noise so we could not use it. When asked for assistance from assistant manager we were told that the hotel was fully booked and they had no maintenance. Also told us they wouldn’t refund because we used Expedia - we would have to call them - we did and the refund was still denied. After a very hot night we attempted the breakfast. Unfortunately, there was zero food out and it was a mess. The poor woman trying to stock it was alone while two people sat at the front desk and watched. At one point one of the front desk staff even helped herself to the little food that was out, even asking the worker to get herself something from the back. Overall a terrible stay and horrible customer service.