the staff was extremely nice and helpful and our room was clean and comfortable !
jalyn
2024 年 4 月入住 1 晚
2/10 糟糕
Richard,silver lake
2024年04月22日
不满意:清洁度、员工和服务、住宿条件和设施
Holiday inn nashville east only fair for chain
1 check up blocked by pickup truck
2 reter on 2nd foor / rear of hotel for luggage charts
3 rear automatic door- did not work
4 3rd floor ice maker- did not work
WIFO worked
Close to internstate i40 east
Richard
2024 年 4 月入住 1 晚
6/10 一般
Marquita
与配偶出行
2024年04月21日
Liked the convenient price.
Didn't like it was over sold online. I thought I was getting a King suite as advertised, it ended up being just 2 wide open rooms with unfinished cosmetics throughout. Our room was secluded from the others & isolated in an area that looked unsafe. We slept with a chair to the door each night. There was one sink throughout the rooms. So it was inconvenient to utilize the mini fridge & microwave with extra food. The couch was very uncomfortable and wasn't adult size, more like tiny house furniture. The TVs were like 30s" in both the livingroom and bedroom. So we couldn't utilize the space for the kitchenette and livingroom combo.
Most of the time when people get hotel rooms it's considered to be our home away from home. So the expectations aren't to spend more time going broke running around-DAILY, it's to relax & enjoy the living space & hotel.
The hotel sits on a really steep hill & the parking lot is a nightmare, it's so small. There isn't much food in distance to this hotel & it's quite close to the projects.
The staff was friendly but disconnected in the face to face or phone interactions. This hotel seems to be getting it together, but for my experience I give them a 3 in all areas because I see the potential & growth.
I do understand & appreciate the convenience of price
Marquita
2024 年 4 月入住 2 晚
8/10 还可以
Christina
2024年04月21日
满意:住宿条件和设施,员工和服务
The staff were all super nice. The rooms were a bit rundown. The rooms had been cleaned but not extremely well. The breakfast was good.