Newcastle-Under-Lyme New Vic Theatre Hotels

"Great hotel"

"gym was good, enough for a hotel"

"Staff were very friendly and helpful. We really enjoyed our short stay."

"."

"Don't know what the room was like because it became 'unavailable' two days before my stay"

"The house hadn’t been cleaned properly, there was thick dust on every surface in the bedrooms, the carpets hadn’t been hoovered, we were missing a duvet on one of the beds and we didn’t have enough towels. There was an ashtray in the garden full of cigarettes ends from the previous occupants. There’s no mirrors in the bedrooms and the bathroom mirrors have no plug sockets making it awkward for anyone using hairdryers. I would not recommend this property to anyone."

"Very Nice Rooms, Comfy Stay, Good Staff.."

"Property owners agent (Travelnest) decided to cancel my booking without instruction. This caused a payment issue which ended in the property owner making threatening calls in regards to payment and demanding direct payment. This caused untold stress on my family to secure there stay for the second night stay. On top of this the kitchen did not have all of the necessary utensils needed to be able to prepare food, the downstairs toilet isnt fitted securely to the floor, plaster damaged in several room and the kitchen floor was filthy. The location is very busy with a lot of traffic noise including a lot of emergency vehicles. We wont be back"