Search Town Houses in Northern Vietnam

"Staff were amazing and Hotel was in an excellent position. "

"We arrived early, and the receptionist was incredibly warm and helpful. We were greeted with a welcome drink, offered an early check-in and a room upgrade for a small, reasonable fee. What a great start! The room was spotless and cozy, with both a shower and bathtub, hot water, complete toiletries, and a super comfy bed with soft pillows. The AC worked perfectly. As soon as we arrived, two staff members came out to the road, greeted us, took our luggage, and made us feel truly special — it felt like they were waiting just for us! Check-in and check-out were smooth. We asked if we could store our luggage for four days (even though we weren’t returning to stay), and they agreed with zero hesitation. They even invited us back for a free drink when we return — amazing! Breakfast was impressive: a wide variety of continental and authentic Vietnamese dishes, a live counter, fresh food, and friendly service. Location is top-notch — near the lake and in the heart of the Old Quarter, with everything walkable. For the price, this hotel delivered beyond expectations. Truly a royal experience! "

"Room is clean , the stuff was friendly breakfast was great, Definitely ww will be back . The hotel location great 👍 "

"Staff"

" Location is excellent, staff r kind and nice, especially thanks to ĐA and Anna, Breakfast was delicious and thank you, Trang. Love you guys. See you again. "

"Staff courteous"

"Excellent location, great amenities and service "

"Friendly staff and great location :)"

"I had a wonderful 3-night stay at InterContinental Hanoi Westlake. The hotel is beautifully located over the lake, offering peaceful views and a relaxing atmosphere away from the busy city. The rooms were spacious, clean, and very comfortable. Staff were consistently friendly, attentive, and professional, making the stay feel effortless from check-in to check-out. Breakfast was excellent with a wide variety of options. I would absolutely stay here again and highly recommend it to anyone visiting Hanoi."