Nuevo Arenal Hotel with Pool

"Clean, nice staff overall, felt safe, beautiful hot springs and spa. Very dim lighting on path to rooms at night. My only complaint is that they are trying to charge me for a third person when only two of us stayed here, checked in, and confirmed with staff at check-in. Staff not being very helpful with refunding for the non-existent third person. Disappointing to my trip because I really did like this place, but probably won’t stay here again because of this. Double check your reservation with this place! "

"Before I check in they didn’t tell me that hotel doesn’t have hot water, after check in they told me that system is broke and no hot water until 8 pm but I was there 4 days I had to take shower with cold water and never had hot water several times I complained but always they had a excuse "

"Lost Iguana Resort exceeded my expectations! I spent a lot of time researching different places to stay before visiting La Fortuna and was so happy I chose to stay here. It could not have been better. Clean, beautiful property with hiking and pool, amazing volcano views, delicious breakfast, wonderful staff!"

"Everything was wonderful, highly recommend. Great view of the volcano, even had sloths on the property."

"Alll was 5 stars "

"Terrific location with view of volcano and deck for bird watching as well as many onsite free nature activities "

"Staff and hotel are fabulous. I will be happy to book again. Loved the beautiful grounds and well appointed rooms. Staff are so friendly and helpful. We enjoyed the hot springs, swim up bar, and included breakfast."

"The property itself was amazing the food also was amazing. The Spa was superb. Rooms were clean daily if requested. Staff was gracious and friendly. I will definitely recommend this resort. The views and the thermal springs were a sight to see. My only concern were the roads getting there from the airport. Make sure you make reservations to be picked up by the resort staff. Roads not easy to navigate for the average driver. It was an amazing Vacation."

"Todo hermoso"