预订橡树叶酒店宾馆住宿限时优惠

“The view was beautiful. But the valet sucks! They say call 10-15 mins ahead, yet took them over an hr to pull the car around. It just messed up our whole schedule every time we were heading out.”

“没有想象的那么好，有些吵杂的声音，小孩晚上也没睡好一直哭，当我抱着小孩到楼下去的时候见到柜台小姐我跟她打招呼她居然没有理我！”

“喜欢地理位置，观看烟花安排的很好，指示明显，安全。不喜欢的是卫生太差，房间和楼道的走廊卫生都很差。我住了两晚，外面离电梯口走廊的垃圾就没清理过，很明显。房间里一个房间有瓶装水，一个房间没水，洗浴用品一个房间全是护发素，没洗发水没身体润肤露，没浴室地垫，地上还有前房客留下的垃圾没清理干净，也许新年期间，清洁工较忙。前台一男士接待员服务不好，2019年12月30日办理入住的2250，2251房间，我入住时说明要高层和尽量可以看到烟花的房间，但是他却给了我两间凹的角落的房间，窗户外的右面是一大片玻璃墙。我下去找他调换房间，我说尽量两间一起，但只给了我一间2566房间给我父母，另一间依然凹的角落房间，没变，我两天都要上下层跑来跑去照顾父母。自助停车也没帮我办理好，他告诉我办理在2250卡上，家人取车用不了房卡，被收费$9。估计以后不会再入住了。”

“Everything is good ”

“I have wanted to stay at The Lorenzo for years and I finally had a reason, so we booked it! When we arrived the hotel had no power. This was nothing they had control over, but it was disappointing after a long drive to have to drive around Dallas for a couple more hours waiting for the power to return. Thankfully, it did by 6:30 pm. The hotel is just as cool as I thought it would be. The art work and vibe of the hotel is amazing. There is so much to see and so many photo ops all over the……

“Breakfast was lacking a but. ”

“50$ extra upfront ”

“Convenient location,warm staff ”

“Large, lots of activity, like being in a small town. Bathroom was small.”

“I really liked the size and affordability of the room, along with the service of the staff and aesthetic of the place. ”

“Beautiful hotel with terrific service and staff. Excellent stay! ”

“Great location”

“卫生很好，房间很整洁，位置也还算不错。价格合理。”

“This hotel is really nice but we’ve stayed here a handful of times. Every time we have stayed and prepaid with hotels.com. They tell us it’s overbooked and they try to move us from a king room to 2 full size beds. My husband is 6’3 and can’t possibly sleep in a full size bed. I just wish you get what you pay for. I hate I have to even tell them no we do not want to stay in a room type we didn’t book. Especially for how expensive it is. It’s not good guest service. Everything else is great, the……

“very good”

“The team went out of their way to make sure we had a phenomenal stay! We will be back!”

“Pool was closed. Not good. Staff was great. ”

“Overall great stay, especially for the price. Was here for a volleyball tournament and the location was great for getting to the convention center, the West End, and restaurants in the area. Service was very friendly and helpful. Was not a fan of closing the restaurant early to set up a night club and the pool was closed while we were there, but other than that, would highly recommend.”

“ Very clean and comfortable. Wish they had a waffle iron with breakfast ”

“Great place stay when you wanna go to the stars game and very, very super clean”