「I arrived at the hotel on September 24 at around 12:30pm after a LONG motorcycle journey. The maintenance representative approached me with a smile and a beautiful greeting and welcomed me to the property. He stated that the rooms were not ready yet, but hung out and talked with me for a little bit and made me feel very welcome and at home. His girlfriend/wife, (head of housekeeping) as well as the front desk clerk all welcomed me to the property and made me feel like family. The room was...
「This is my third visit to Lightwell. I love the property though believe they can do better. They’re a nice property in a great town. I think the lobby and rooftop area are fantastic. The front desk staff is great. What I found wrong is that the room could be kept cleaner. This is a brand new property that they spent over a year or more renovating and opened not quite a year ago. I just think the housekeeping management could be better. For me, the bathrooms are the area that really indicate how...