「I have previously enjoyed exceptional stays at InterContinental properties, notably in San Diego and Sanya. During a recent business trip, due to the absence of a nearby InterContinental hotel, I chose the Holiday Inn Express Jacksonville South Bartram Park (13934 Village Lake Circle, Jacksonville, FL 32258) for a two-night stay from March 20 to March 22, 2025, trusting the IHG brand.
After my first night, I requested a late check-out, which Mr. Rojo, a courteous long-haired male staff member,...