2/10 糟糕
Dennis
与家人出行
2023 年 1 月 16 日
不满意：清洁度、服务设施、住宿条件和设施
We needed a pack and play the one at the property was broken when I called for a replacement I was strung along for 3 hours. At which point I went and bought one. Mold in the showers, stained pillows, broken beds, stain and torn carpets. Ants coming out from behind the tile once the water was turned on. We found a pill capsule under the couch thankfully before my 2 1/2-3 year old found it. Trash can was broken places it outside per the property instruction for pick up they took it never brought it back. Ice/water on the fridge did not work. The list goes on and on I wouldn’t stay with this management company ever again. They are trying to come at me for the pre-existing damage to the carpet and bed. Over all the property was a dump walls need to be patched and repaired. Shower doors were broken and off the tracks, closet door in one of the bedrooms was broken and off the track. Major major disappointment I will be reporting to the BBB