Run from this property! And if you’ve already booked, cancel. Do not stay here! If you prefer safety and cleanliness at all, this is not the place for you. The sliding lock on the front door was hanging on by a single screw that can easily be pulled out of the wall. The back doors to the lanai don’t lock and the back sliding door cannot be secured, which means, if an intruder wanted in, they could come right in. There is no way to actually secure any of the back doors. The “locks” literally just hang on by a single screw that constantly falls out of the wall. The ceiling fan switch in the Star Wars room shouldn’t be used at all! When it’s on, the switch makes a buzzing noise, which my husband, who is an electrician, said is likely a loose connection and could start a fire in the wall. Carpet tack strips are exposed all over the house, so you have to be very careful when walking or you’ll hurt yourself.
The home is disgusting!! There is mold and mildew in every shower and the air vents in the house are all covered in dust and rust. The ceiling fan doesn’t look like it’s been cleaned in months, nor the light fixtures through the house. There are marks all over the walls. And in the laundry room, you could literally wipe dust from the walls. We found a live roach in the closet where my daughter stayed, and found hair from past guests in the drawers and showers. There were several holes, giant cracks in a door that looked like they had been poorly patched, and we found a bag of onions on the back porch that looked like they’d been baking in the sun for a while. Which tells me the cleaning crew never stepped outside the house. The house is completely bare when it comes to basic staples. We checked in late Tues night, and there wasn’t even hand soap in the house. So we had no way of washing our hands after going to the bathroom. We bought hand soap, and left that for the next brave soul who winds up there. None of the bedding is what is pictured in the listing, and when we went to pull the comforter back on the bed my son was going to sleep in, we found dried snot on the inside of it. Clearly that bedding wasn’t washed after the last guest left, which made us question every other bed in the house. What bothered us the most is that we emailed the mgmt company our concerns, and never received a reply back at all. They just ignored us all week. Avoid this house, and this mgmt company! You’ll leave with nothing but frustration and an upper resp infection.