Guest Houses in Orleans County

"The sheets had stains in them as well as hairs. Gross!Staff was nice. Will not be coming back. "

"Loved the breakfast. The staff was very friendly!"

"The epitome of FALSE advertisement! No amenities like the restaurant and breakfast buffet they advertise. The carpet is stained. My room had mold in the window frame, large amounts of mildew and dust on the heater, that barely worked, and when it did, it sounded like it was fighting for its life The hot water was hit or miss. The jacuzzi tub was disgusting. The walls in the room were completely scratched and you could see where they use to be pictures or something. I was absolutely disappointed. I wouldn't recommend this crap hole to my worst enemy. "

"We stayed on the 3rd floor and everything was clean, our room was great and had a lot space for a double bed and sofa bed. Breakfast was great, we didn’t use any of the other amenities. We didn’t really interact with the staff, everything was great, very happy with the cleanliness of the whole hotel, some recent post had us worried. We will be back again for another hockey season. The building as a whole is older, but no different from other hotels in the area. The beds are harder than we like, but not super hard. Great place for a family, we didn’t need a pool for this trip. Great location for food delivery. We don’t mind hearing the planes, but if you like a quiet outside area than may not be your choice, wasn’t a lot flights at night so not a big deal. Otherwise seemed like a safe area around the hotel. We will back. "

"Bed bug bites! Covered in bites during a stay."

"Place was dirty, sheets had stains, bathtub had stains, floor had stains, the TV was the only thing that didn't have stains. Don't stay here, better alternatives with far better rooms for the same price they charging."

"A"

"The Holiday Inn Express Rochester, on February 28 – March 3, lobby was under construction, it appears to be a limited face lift. Any 4 stars ratings are attributed to the “face lift”. The room itself and the staff were 5 stars. The room was clean. A lamp lite was out but was repaired early the next day – there were no excuses just a quick repair - nice. The bathroom was small but functional. I liked it – why waste space in a bathroom while taking away space from the living area? Getting used to the room's heater was interesting. It had a loud start then continue rapidly to heat up the room. The water in the bathroom was quick to heat up. The breakfast food was good. My schedule was busy. I did not have to time to see the Gym. The parking area was good. The snow plowed no issures there. Everything, shopping, restaurants were close by including the Highway. "

"Horrible. "