「Absolutely terrible cottages you can't get any more basic. Overlooking a concrete car park even though I paid for Garden view. Refused to stay in them and made them change me to the hotel which was OK.
The site is very shabby and derelict. But hotel is modern.
Nothing to do for children.
Wouldn't stay again.」
「Noice from the lobby i can hear at my hotel room on 2/F
Manager told me that she doesn’t know how to solve the problem as the room is provided to me.
No other rooms was offered and customer service was not good enough for problem solving 」