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"Yes, my grandson loved it"

"I really enjoyed the property my mom used to work at Westgate lake resorts and I used to drop her off and pick her up but I never stayed on the property well she died in 2015 so my recent stay was very nostalgic for me I thought about her the entire time I enjoyed the room so much I didn't go anywhere"

"Great place and service was excellent "

"Room was clean and nice. Just that hotel smell which comes at every hotel, it needs to be reduced."

"Rooms need to be refreshed. Old bathroom and no real shower head"

"Jonathan at check in was extremely helpful! He guided us on how to best plan out our day at Universal Epic. Highly recommend the resort."

"Ve"

"The reception was polite and the service was okay, but the room was not completely clean. When we asked them to send housekeeping to clean it, they didn’t actually clean the room; they only made the bed. We also ran out of toilet paper because it wasn’t replaced, and when we tried to contact the reception several times to request more, it was difficult to reach them."

"Excellent "