佛罗里达的度假村

“Valet parking very expensive and had to pay some hidden fees for hotel, may not return or recommend to friends”

“They do not provide housekeeping and other services besides check in and check out. If you try to call them on the phone, it most likely asks you to leave a voicemail which is full. Some of the staff have a terrible attitude. Also, if you are looking at the shuttles they provide to Disney and Universal, the times their shuttle runs are mostly inconvenient, so make sure you ask about this before booking with them. ”

“I stay 2 night last weekend Today I found out my credit card be charged 535 usd, I called to the hotel, they told me because my room's TV damage, so they charge me money for that But I “don’t”even touch the tv at all when I stay there 2 night, this is crazy just charge me for no reason, and I called the hotel , all they do just told me they are sorry for that. Said because they found out TV damage after I check out But the fact is I never touch the TV at all , it’s sad that just assume me and……

“Dear Hotel Management, I am writing to complain about a wrongful, unexplained charge of $700 at check-out. I had already pre-paid $600 for my room online. At check-in, staff only mentioned an extra $200 would be required. But upon check-out, I was charged $700 with no reason or itemized breakdown provided. This is misleading and unprofessional. I demand that you immediately clarify what the $700 covers, reverse any incorrect charge, and issue a full refund for the overpayment. I expect a……

“Check in was exceptional. Bri was polite and friendly; she knew how to greet us and help us get acclimated with the property. However, the upgrade I purchased was not good. The room was clean and updated well. But there was a loud mechanical noise coming from the wall that would come on and off periodically through the night. Because we were there for one night I did not make a big deal about it. At checkout and breakfast the staff was kind and polite with assisting us with getting a credit back……

“早餐食材很新鲜，两个游泳池能满足小朋友和大朋友的所有需求，总体感觉很棒。”

“The valet is a true nightmare. Fighting for pool chairs insane, over half an hour to speak to front desk absolutely crazy. Never have I ever been in a resort this crazy full and understaffed ”