“The Grand Zuri is a professionally run hotel that would be at home in an Australian capital city. The staff were friendly and helpful. The hotel is undergoing some building work which wasn’t a problem during my stay. ”
“This is my 6th stay at the HW. Its well priced hotel, good location close to ATM, Mall restaurants and most importantly the close to the harbour where ferries leave to go to the Mentawai islands. ”
“Staff was nice but not many of them. Hotel was worn down, not maintained. Aircon didn’t work well. Nothing in the room. Overpriced for what you get. I won’t go again. There was also a cockroach in the bathroom- I realize this can’t be totally controlled but with everything else it didn’t help. Food was ok from kitchen. Overall disappointed for the price I paid. Rooftop pool was nice. But no service there- no towels…etc. kind of abandoned. Worth about 60-70/night ”
“i think the kindest thing might be to say that its not set up for foreign guests - but the reality is it was disgracefully dirty and how they can get away with calling it 5 stars is beyond me - I left and went to Murcure, totally unacceptable for any guests.”