Surabaya Pakuwon Mall Hotels

"We have been traveling for 2 months all over Asia and the breakfast was the best anywhere. The location being right next to this mall was perfect. The staff friendly. It smelled very nice and beds were comfortable "

"Excellent hotel . Excellent location "

"Check in n check out gampang"

"Overall experience is good! Good for family who needs multiple rooms per stay. Living room is spacious, great kitchen area with cookwares ready! Drinking water fountain in the room is awesome!"

"The staff is dedicated to customer service "

"Not a good experience "

"Cozy well functioned appartment with wifi, netflix, warn shower and small kitchen. The host was very responsive and allowed late check out. We will come back next time We"

"Séjour horrible! Même si le personnel semblait sympathique, l’état de l’auberge laisse à désirer. La chambre très mal entretenue puait (littéralement) à tel point que j’ai du dormir avec un masque et de l’huile de lavande. État de propreté discutable! J’ai dû demander un drap car seulement une couverture sans doute pas lavée après le passage des clients. Mon avion était dans l’après midi mais j’ai préféré partir le matin pour respirer à l’aéroport! Bref, personnellement, je ne remettrai plus...

"I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend."

"nice apartment with a good view and easy access down the mall. Room quite spacious compare to similar apartments, cozy, phone signal reception still good, kitchenware also clean and pretty new. This was managed by Travelio so we redirected with the checkin proses with them. The only downside is there is no hot water. Overall is very good and will recommend to stay again next time."

"Amazing hotel will stay again next time I am in surubya "

"部屋がとても臭かった。"

"The room not to clean. The property items/utility less and some of them broken. "