Rome Palazzo Balestra Hotels

"The room was clean and quiet, and the location was very good. The only important issue for me was the very limited range of options for people with gluten and lactose intolerance. I believe that many guests have specific dietary needs, yet they pay the same price for breakfast. However, the selection of gluten-free products was very limited. There were some cheeses available, but no alternatives for those who cannot eat cheese made from cow’s milk. I would also suggest placing clear labels next to the food items so that guests can easily see the ingredients and determine whether the products are suitable for them. This does not seem difficult to implement. Otherwise, guests have to ask the staff about each item, for example, whether it contains gluten or cow’s milk. Nowadays, such products are not significantly more expensive than regular ones, and providing a wider selection would be a positive gesture showing that all guests are welcome at breakfast."

"Great location and good customer service "

"First time in Rome. I loved everything about this hotel, it is in a great location about 20 minutes walk from Campo d’ Fiori, Navona, pantheon, Fontana de Trevi , etc and about 30 mins walk to the Vatican (I regreted no taking the stroll at slow pace as there is a great view of the city as you walk up the hill). There is a Carrefour and farmacy about 3 mins walking distance, cafe trastevere 👌, a Tiramisi boutique, restaurantes, gelaterias, pizzerias, bars, every trying closed by. 2 Bus stops less tha 4 mins walk and about a 6 mins driving distance from trastevere station. The breakfast was amazing! The top roof bar restaurant very good, had steak dinner twice, not drinks though. Room was very spacious, clean and modern. The hotel lobby is very pretty and comfy. But what was the most wonderful to me was the staff Melania & Alessio made sure my stay was comfortable and stress free! I would definitely stay here again "

"Rooms were spotless, Front desk very helpful and guide accurately. Bell desk personal very helpful. Overall great experience "

"Great location, the rooms were big, clean and comfortable. I’d happily stay there again!"

"Excellent location, clean hotel, very friendly staff. Will visit again. Thanks "

"Very clean. The staff went above and beyond. They treated us like gold. Was nice how the staff always greeting with a smile and always there when you needed them. The food was exceptional. The location made it easy to get around. I walked to the colosium 2 times. I miss the breakfast with fresh juice and all the pastries."

"Clean, polite staff, walkable to all major attractions, great breakfast "

"Very good location and the upgrade was well worth it. Friendly and helpful staff. "