The location was great within walking distance of busy and popular part of Palermo with restaurants and shops. Plus just 6 minutes away a well known supermarket to grab snacks, etc at great prices. The place itself was quiet not lots noise considering the closeness to a main area,, set up good with mini kitchen area so you could microwave and cook on a two ring hob if you wanted, room was clean, well maintained and modern. The staff were fantastic; The lady who checked me in was very accommodating and we were able to put our bags in early and because she wasn't at the apartment at that time she sent a video showing how to get in and the codes needed. When she arrived, she provided us with a map and circled places she knew that were good along with places we had asked for. She went above and beyond even helping with a mobile phone issue I had. She showed us how to use to use the coffee maker too and really made us feel welcome. The cleaner was lovely too and was so quiet to not disturb us as she worked but at the same time man sure everything was stocked to our liking. The bed was lovely and the whole place had a great vibe. Only negative were the stairs coming in were a pain to carry luggage up and down and the corridor door was quite narrow. I would say the bedroom would benefit from having it's own mirror too. A great place in a fantastic area with amazing staff I would highly recommend it