Thank you for this nice review and feedback. We are honored to have served you and thank you for your patronage. We will use your observations to improve before your return visit. Happy to read you enjoyed the hotel and were well served will visiting us.

We are sorry you did not stay. Perhaps you could have given us more of a chance. The terms and conditions were agreed to when you booked for the one night. The hotel held the room in good faith refusing other bookings. we apologize if you did not like the hotel at first sight.

Thank you for your stay with us and for taking the time to post this nice review about our hotel. It was an honor to serve you and we hope to see you again soon.

Thank you for taking the time to share your experience. It was an honor to serve you. We hope to see you again in the future. Thank you!

First and foremost we apologize that our passenger elevator had an unforeseen breakdown. There was no way of knowing that the passenger elevator would be out of service before it broke down. Our service elevator was working and there was signage on each floor to contact the reception to have a team member bring the elevator up to get you as it operated manually. Otis elevator was here all that weekend trying to repair it. finally, on Monday it was fixed. Our pool is full and was also addressed. We are sorry your experience was so disappointing. We will use your feedback to improve. We strive for good experiences for our guests and are sorry that did not happen in your case.

Thank you for your stay with us and for taking the time to post this nice review about our hotel. It was an honor to serve you and we hope to see you again soon.

Thank you for your stay with us and for taking the time to post this nice review about our hotel. It was an honor to serve you. We will use your feedback to improve housekeeping services. We hope to see you again soon.

We apologize for not fully meeting your expectations and will use your feedback to make improvements.

Thank you for your stay with us and for taking the time to post this nice review about our hotel. It was an honor to serve you and we hope to see you again soon.

Thank you for your stay with us and for taking the time to post this nice review about our hotel. It was an honor to serve you and we hope to see you again soon.

Thank you for your stay and for taking the time to post this review! We appreciate your business and are honored to serve you! We hope to see you again soon!

Thank you for your stay and for taking the time to post this review! We use it to improve. We appreciate your business and are honored to serve you! We hope to see you again soon!

Thank you for this lovely review. I will be sure to share it with Wade, Chad and our team. We are so happy to hear you enjoyed your stay with us. It is an honor to have served you and we hope we get the chance to serve you again soon. We appreciate your patronage and look forward to seeing you again soon!

Thank you for your patronage and for taking the time to post this review. We were honored to serve you and look forward to seeing you again.

We strive to provide a nice experience for all our guests and we apologize for not meeting all your expectations in every area. We use your feedback to improve. We could have provided more kitchen items and replaced your bedding had we known during your stay. I am sorry we were not able to do that for you. ur cabanas and pool umbrellas were just recently purchased and are new... We replace them often due to the high winds here on the ocean. We hope you would reconsider as we offer great value for Palm Beach.

Thank you for your patronage and for taking the time to post this review. We were honored to serve you and look forward to seeing you again.

We are sorry that we did not meet your expectations. I hope we were able to address some of your concerns during your stay. We value your feedback and use it to improve. We are constantly replenishing beach and pool towels but during the season it is sometimes difficult to keep up. People sometimes take many more than they need and we are constantly working to keep them stocked up at peak times. We offer a great value for our location and hope you might reconsider

Thank you for your stay with us and for your feedback. We use your input to improve. We are sorry about the dishwasher not working properly. We will have these items looked at. We always strive to meet or exceed expectations. We hope you will return one day.

Thank you for your stay with us. We appreciate your telling us where we did not meet expectations. We use your feedback to improve. Glad to hear we were able to provide more items upon request. We hope you would return.

Thank you for your stay with us. We appreciate your telling us about your experience. Glad to hear that you liked that we are right on the ocean and enjoyed your stay. We hope to see you again soon! .

Thank you for your stay with us. We appreciate your telling us about your experience. Glad to hear that you liked that we are right on the ocean and enjoyed your stay. We hope to see you again soon! .

Thank you for your stay with us and for taking the time to post this review! We use your feedback for training and improvement. We are glad to hear you enjoyed your stay overall. We hope to see you again soon.

Thank you for taking the time to post your experience here. We thank you for your stay with us and hope to see you again sometime soon.

Thank you for being a loyal guest. I am sorry to hear that the staff did not get you the hangers you asked for and you had problems with the TV settings. I apologize. I am surprised to hear that we were not available to you. Our reception is open 24/7. We do hope you will return next year for a more consistent experience with us.

Thank you for your patronage and for taking the time to post your review. Sorry for not meeting all your expectations. We use your feedback to improve. We are glad you liked our staff. We hope to see you again in the future. Please let us know what amenities you felt were absent when booking.

Thank you for your patronage and for taking the time to post your nice review. We hope to see you again in the future. It was an honor to serve you!

Thank you for your patronage and for taking the time to post your review. Sorry for not meeting all your expectations. We use your feedback to improve.

Thank you for your patronage and for taking the time to post your 5 star review. We are glad you liked our staff. We hope to see you again in the future.

Thank you for your patronage and for taking the time to post your review. Sorry for not meeting all your expectations. We use your feedback to improve. We were busy over that date range and upgraded you to one of our best apartments. We are located on the beach and if it rains for several days ants can try to get in as is true in most of Florida. We could have moved you and we tried to address the problem for you. We use a nationally recognized service and they do not use toxic chemicals for ants. We hope to see you again in the future. Again we are sorry we did not meet your expectations for this trip.

Thank you for your patronage and for taking the time to post your review. Sorry for not meeting all your expectations. We use your feedback to improve. I went and looked at this room, checked the items mentioned, and addressed them. I wish we had known while you were here and we would have worked to make you happy. We hope to see you again in the future.

Thank you for your patronage and for taking the time to post your review. Sorry for not meeting all your expectations. We use your feedback to improve. We hope to see you again in the future.

Thank you for your stay with us.

Thank your stay with us. We appreciate your business and feedback. We hope to see you again soon.

Thank you for your stay with us and for taking the time to post this review. We hope to see you again soon.

We are sorry we did not meet your expectations. wishing we had known and perhaps we could have moved you and or addressed these issues during your stay. We see you had housekeeping just once. We normally would replace all the items mentioned in providing service. we appreciate your feedback as it helps us to improve. We are glad you enjoyed the beach. The restaurant does have a children's menu and sandwiches. We hope you might reconsider and return.

Thank you for your feedback and stay with us.

Thank you for your stay with us and for your feedback. We use it to improve. Thank you for mentioning Yeriell, we will be sure to recognize him for his service.

We apologize for not meeting expectations. Disappointing to hear that no one was able to address your issues in the unit. We upgraded your booking to an oceanfront view in one of our nicer units. We use your feedback to improve and will work towards a better responsiveness in the future. ..

Thank you for your five-star review and stay with us! We hope to see you again soon.

Sorry we did not meet your expectations. We use your feedback to improve.

Thank you for your stay with us and for your review of the service team and hotel. I am sorry there was a problem with sugar ants. Being on the beach and keeping nature out has its challenges. I know we had the exterminator in your apartment and sent housekeeping to wipe counters well. Not to make excuses but Its common in Florida during heavy rains to have ants get in. This can happen especially if even a small amount of food is present. We use your feedback to improve. We hope to see you again one day. It was an honor to serve.

Thank you for your stay with us and for your nice review of our hotel and comfortable beds. We hope to see you again one day! It was an honor to serve you as our guest. Thank you for taking the time to share your experience.

Thank you for your patronage and for taking the time to post your review. We use your feedback to improve. We are glad you liked our hotel. We hope to see you again in the future.

Thank you for your review and stay with us. We hope you will return.

Thank you for sharing your experience and feedback. We use it to improve. We are glad to hear you enjoyed your stay with us. We hope to see you again in the future. It was our honor to serve.

Thank you for your stay with us and for your nice review of the service team. I am sorry there was a problem with your AC. I hope we were able to fix it for you. We use your feedback to improve. We hope to see you again one day!

You drove to our restaurant side loading dock and decided not to stay. Too bad, our rooms are beautiful. I am not sure how you get to review a property you did not stay at

Thank you for your stay with us and for this nice review. It was an honor to serve you and we hope to see you again soon!