Palm Springs Palm Springs Square Shopping Center Hotels

"Clean room, staff very friendly & helpful, convenient location. However, the stoppers on both the bathroom sink and the tub were missing or non-functional, and the fixture on the tub’s faucet that switches it to the shower was broken off, so we could not take a shower OR a bath! When I reported it (after we were completely unpacked), the front desk clerk was very nice about letting us switch rooms, but it was late at night, we were exhausted, and had to pack up everything to move to another room. In addition, the Jacuzzi was broken (the water was not even tepid/lukewarm at best, much less hot) both days we were there. Considering the temps were in the high 90s, this might not have been a problem for most, but I like to use the Jacuzzi just before bed when it’s cooler outside."

"My room flooded and wet my things. Room had no iron. They didn’t clean the room while k was gone.lobby isn’t open. They give a number after hours but no one picks up."

"Center of downtown scene so bars, eateries and shopping is all walking distance. "

"Very quiet, comfy and intimate aesthetic and vibe; very boutique and unique"

"We’ve stayed here before. We got to the hotel this time at 6 pm and our room still wasn’t ready, which is a first (that late in the evening), after staying in hundreds of hotels. So we changed into swimwear in our car, and went to the pool with our luggage. There was not ONE SINGLE CLEAN TOWEL. Not one. So we’re getting out of the water, freezing because there’s no way to dry off. That was also a first, for a hotel. We finally got access to our room at 7:30 pm, which is ridiculous. Our balcony was overlooking literally a giant air conditioning unit. Even my kids mentioned it was the worst view they’d ever seen. The kids had fun at the pool. There were other very nice guests we chatted with. But not having our room ready at 6 pm(!!) and no towels at all at the pool, make me think this place is horrible understaffed. We have three young kids so we tried to get late checkout, and we were told it “doesn’t exist”. Horrible. Omni nearby is 100x better. "

"Very nice room, however the shower could use updating. "

"Everything was good."

"Felt the check-in process was annoying. Had to call/text a number to gain access to hotel among checking in. "

"The mountains were nearby but we didn’t notice them. Once we found and negotiated the entrance, we felt very secure. The staff was very helpful."