Palm West Beach

Everything about this hotel was just fabulous! From the staff treating us like royalty to the phenomenal spread of food, we couldn’t have asked for anything more! All members of staff were always at hand to help, nothing was ever too much for them! Both breakfast and dinner was superb! The variety of foods and the freshness of it was truly outstanding. It didn’t matter what time we went to dine, there was always fresh food available. Despite the alcoholic beverages being on the pricier side, there was still ample of options. The room was always cleaned to its best and they went above and beyond when we hung the wrong sign on the door, asking them to collect dirty laundry, when we wanted our room cleaned. Oops! When I had left my phone on a shuttle bus, the concierge resolved the issue immediately and it was retrieved within 20 minutes! Enough said! Overall, I would highly recommend C Central Resort to anyone, singles, couples, friends and families - it’s definitely an all rounder! You will not be disappointed!

I stayed at this hotel for several days and had a mixed experience. During the first three days, water kept leaking from the bathroom glass panel door, making the floor slippery. On the fourth night, water started dripping from the upper wall, so we were moved to another room. Unfortunately, the new room had similar bathroom leakage issues, the pantry light was not working, and the air-conditioning was weak, causing a very uncomfortable and stuffy night. Despite these problems, the staff were extremely friendly, polite, and helpful throughout our stay. They responded quickly to our concerns and tried their best to assist us. With improvements to room maintenance, this hotel could offer a much better guest experience.

Could not express my gratitude enough to all the friendly staff at the hotel. Great level of cleanliness, good size room, great beds, the only small criticism was that walls are thin and soundproofing could be better. Special thanks goes to all the housekeeping staff that msintained high standard of cleanliness, Stella at reception, Ashvek at Howdy's, Anna the chef at Howdy's (great tomahawks), Vijay at Seafood buffet, all who always served and greeted us with smiles. Great friendly service, great food and overall satisfied with our stay