"Let me start with the good points since there are very few : the look of the room - beautiful
Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided :
- we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...
"Let me start with the good points since there are very few : the look of the room - beautiful
Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided :
- we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...
"We had always wanted to stay on a Tea Estate in the hills and this did not disappoint. A great tour of the estate was arranged either the Tea Estate Manager and was an excellent insight into how tea is grown and picked. Great views from the veranda. Staff most helpful."
"We had always wanted to stay on a Tea Estate in the hills and this did not disappoint. A great tour of the estate was arranged either the Tea Estate Manager and was an excellent insight into how tea is grown and picked. Great views from the veranda. Staff most helpful."
"Very lovely couple and the room was delightful. The big windows meant it was moonlight all night with a full moon and you could see Adam’s Peak from their garden."
"Very lovely couple and the room was delightful. The big windows meant it was moonlight all night with a full moon and you could see Adam’s Peak from their garden."
"A une quarantaine de minutes du centre de Kandy, cette superbe demeure coloniale au charme suranné surplombant une vallée vierge constitue un véritable havre de paix, aux antipodes du tumulte de la ville. David et Michael, les propriétaires des lieux, l’ont magnifiquement aménagée en rajoutant des touches art déco. Le mobilier et les objets vintage, l’ambiance musicale, les nombreuses oeuvres d'art exposées et la sérénité des lieux vous font remonter le temps. La cuisine proposée est...
"A une quarantaine de minutes du centre de Kandy, cette superbe demeure coloniale au charme suranné surplombant une vallée vierge constitue un véritable havre de paix, aux antipodes du tumulte de la ville. David et Michael, les propriétaires des lieux, l’ont magnifiquement aménagée en rajoutant des touches art déco. Le mobilier et les objets vintage, l’ambiance musicale, les nombreuses oeuvres d'art exposées et la sérénité des lieux vous font remonter le temps. La cuisine proposée est...
"One of the best hotels in Kandy with a good service. The food was a bit simple and they were unable to make several of the cocktails on their menu but combined it was a great 2-night stay!"
"One of the best hotels in Kandy with a good service. The food was a bit simple and they were unable to make several of the cocktails on their menu but combined it was a great 2-night stay!"
"Beautiful property with wonderful staff and best food we had on the island. Loved the excursions and hikes on offer. Special mention to the organic farm they have, we enjoyed a tour and all our meals sourced ingredients from right on site.
Location was close enough to Kandy for sightseeing but much nicer to be away from the city and surrounding by nature and the mountain view. Especially from the spa pool!! Highly recommend"
"Beautiful property with wonderful staff and best food we had on the island. Loved the excursions and hikes on offer. Special mention to the organic farm they have, we enjoyed a tour and all our meals sourced ingredients from right on site.
Location was close enough to Kandy for sightseeing but much nicer to be away from the city and surrounding by nature and the mountain view. Especially from the spa pool!! Highly recommend"
"Excellent views from high on hillside.
Important to pay attention to info sent about how to get to hotel - a lot of narrow steep roads.
Nice room and restaurant set-up.
"
"Excellent views from high on hillside.
Important to pay attention to info sent about how to get to hotel - a lot of narrow steep roads.
Nice room and restaurant set-up.
"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Lovely hotel overlooking Kandy with breathtaking views. All of the staff were so friendly and happy to help with anything we asked. Khan, in the dining room was especially attentive to our needs and always tried to make us more comfortable. The pool area is lovely too so you can relax after a hot day. It’s a bit further away from Kandy centre but I would say worth it for the stunning views and you can get a cheap tuk tuk into the centre in around ten minutes so fine for us. "
"Great hotel, amazing views of Kandy. Great swimming pool, nice breakfast and buffet (although I did have better at other places in Sri Lanka). I had a great time and I would definitely stay here again. Definitely recommend it!"
"Great stay at Cinnamon Citadel Kandy. Great clean spacious comfy rooms. Staff were amazing in all areas. Great drinks and buffet. Great chilling around the pool with plenty of comfy day beds. Would definitely stay again.
🌟🌟🌟🌟🌟"
"All facilities excellent
Only suggestions
Liquid soap in bathroom instead of bars of soap
Bath could do with grab bars or a bath mat
Otherwise a beautiful location with stunning views "
"Nice place, good service.
Not many sun loungers at the pool.
Sad to hear that the leftovers from the buffet are thrown out and not given to the ones in need. Try to reduce food waste, and at the same time do something good for the ones without much."
"Large, modern and well equipped room with beautiful views over the city and a small balcony. The restaurant and bar area is very pleasant, on the rooftop with great views. Food is a little hit and miss. Just worth noting that prices on the menu don’t include taxes. When these are included, this, together with service, adds a third to the bill. This is really misleading and could be easily fixed. Excellent value overall though. "
What are some of the best holiday rentals that Panwila has to offer?
Gunda's Holiday Home: This holiday home rental outside of Panwila offers a terrace, a garden and daily housekeeping to help you feel perfectly comfortable in your new surroundings. This holiday rental also comes with free parking to give you added peace of mind. Make the most of a library in this rental home to help you unwind. See all vacation rentals in Panwila.
If I need to cancel my hotel reservation in Panwila, will I receive a refund?
Yes! You'll find that most hotel bookings are fully refundable if you cancel before the hotel's cancellation deadline, which is usually within 24-48 hours of your arrival date. If you have a reservation that's non-refundable, you may still be able to cancel and receive a refund within a 24-hour period of booking. Filter your search by fully refundable to find flexible hotel deals in Panwila.
What's the best dog-friendly accommodation option in Panwila?
Travellers to Panwila will find plenty to explore and enjoy. In Panwila, there are 5 hotels and other accommodation options to choose from. Find out more about Panwila.
The hottest months are usually March and April, with an average temperature of 24°C, while the coldest months are January and February, with an average of 23°C. The rainiest months in Panwila are November, October, December and April, with each month seeing an average of 355 mm of rainfall.
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