「The facilities are quite nice and pleasant. There is everything you need on the compound, so it is very convenient. Clean and relaxing. Will recommend and be happy to use again when next in Tortola.」
「The front desk staff is beyond rude! I tried
To talk to a manager about this and she literally told my she works kick me out the property 🙄 if she is your front line worker then you will continue to lose money and respect for the property I will never stay there again! No way to check out for early flights just horrible customer service and communication!!!」
「Scrub Island is a top tier resort with beautiful amenities and amazing customer service from the time your flight lands, the ferry arrives to the dock, the check-in was flawless-even making sure our rooms were ready on time based on our arrival. Every staff member went above and beyond!」
「Me encantó ya que todo era nuevo limpio y el personal muy atento mi tarjeta se desactivó y ellos rápidamente me arreglaron la tarjeta y me acompañaron al elevador para probarla. Fue un fin de semana increíble!」
「Stunning. The most relaxing hotel I've ever stayed at. Food was incredible, but pricey, skid the starters (cheaper to order a 2nd entree if you're hungry). Absolutely incredible stay! We stayed in late February and the breeze was incredible. The staff was amazing, the rooms were incredible but only lock from the inside (and they have a safe in each room) I actually loved that I didn't have to worry about a key, and because every room is like that, no one will rob you because everyone's room is...
「the room was very horrible the sheets was dirty and the bathroom area was dirty the bathroom shower was not working and it flooded and every was old the curtains rods was broken people could’ve see us from the outside and the workers wasn’t friendly they had attitudes and i didn’t feel welcomed」
「Beautiful Villa with ocean view. 5 to 7 minute walk to a beautiful beach in Cane Bay love the balcony that each room had along with an amazing and comfortable king size bed. It was spotless and they had the courtesy of living bottled waters, and some soft drinks in the fridge for us.」
「We stayed here for one night, and while the staff was very friendly and welcoming, our overall experience was disappointing.
We arrived late and decided to eat at the hotel restaurant. Unfortunately, the food was overpriced for what we received. The dining area also had several small flying bugs, which made it difficult to enjoy our meal. I understand it was an open-air setting, but it was still unpleasant.
The room itself was clean, but it felt outdated and not worth the price we paid. We...
「Amazing place , I had the room that led to the beach, but any place that you could hear is gonna have a good view and easy access to this beach. It’s like only your own resort it’s not overcrowded.」