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"thank for barry lu he was very good"

"Most likely the first 5-star hotel in Shenzhen, Shangri-La has witnessed enormous changes in the neighbour over the past 30 years. But the hotel itself hasn’t changed much, still maintaining its standing as the 5-star hotel in the heart of the city. "

"Great property next to many shopping malls a wide range of restaurants in walking distance Absolutely very well trained staff everyone eager to help and provide great service Spa and gym amazing"

"Excellent overall. "

"My flight arrived after midnite via Terminal 1. After exiting Customs, I simply followed the signage arrows giving applicable direction to the hotel. You will need to exit the airport as the signage eventually ends, but you will see the walkway to the hotel at this point. Check-in was a breeze, and they even reminded me of the breakfast buffet included with my Expedia reservation. The buffet items were plentiful, and definitely worth the price to eat there should the breakfast perk not be included in your reservation. Accommodations were well intended & executed, and definitely worthy of the hotel’s 5-star rating. I was escorted to the applicable wing & room of the hotel by a staff porter. This was helpful since the hotel is quite big overall. After a short rest & sleep, nice morning shower with plenty bathroom amenities, then indulging in a tasty, yet healthy breakfast, I begrudgingly managed to check out despite wanting to stay much longer. But I needed to meet the family who was scheduled to pick me up mid-morning across the walkway back at the airport Departures hall. I definitely hope to return for another visit & stay: the breakfast buffet was just that good! Xie xie"

"It was my third time stay here and very nice. ;-) I had a wonderful experience "

"Good "

"Good location "

"Each stay at the Four Seasons, GZ leaves me with cherished memories, and this time was no different. The warmth, professionalism, and genuine care shown by the team from front desk to concierge, housekeeping, engineering, and beyond, always make me feel like I am returning to a family. I am deeply grateful for the exceptional hospitality. I leave the Four Seasons, GZ contended, happy, and ever looking forward to returning in the near future."