「Location is convenient, walkable to old town area. Located in a quiet street. Everything's ok, but not outstanding. Some staff very nice and helpful. Overall, its worthwhile to stay.」
「Staff are helpful and friendly and close to the attraction. Lots of restaurant is nearby.
Something can be improved, the WIFI some sometimes is not working when in the room and no USB plugin on the bedside.
The experience is excellent and the breakfast at the restaurant is delicious
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「The hotel is nearly perfect! If there is a welcome drink, it will be more wonderful! The staffs are very friendly. The food street and the shopping malls are within 10 minutes walk! I must suggest my friends for this hotel! (But if you expect any extra, like gym room etc, sorry, no…)」
"The hotel is located in the town centre and is around 10-15mins walking distance to surrounding tourist spots and eateries.
We stayed in a spacious Deluxe suite which can easily accommodate 4 persons. There’s abundance of TV channels provided which is a bonus. Beds and pillows are definitely comfortable. Need to pay a couple of hundred for deposit when check in, so don’t forget to take it back. The 2 bottles of water are not free. Somehow our Deluxe room is in the adjoining high rise building and you need to walk across the carpark entrance to get into the building, my major concert is the security , although outsiders don’t have an access card, but they can still follow you into the lift and go up, and I noticed that the security guard at the car park entrance doesn’t really check on people entering the lift lobby.
The other minor issue is the quality of their maintenance works, it seems they could be more attentive to details of their work, it’s not that these will affect the quality of staying, it’s just looks odd having things like toilet seat and sockets are installed crooked/ misaligned in a so called “luxury” hotel, not to mention that the furniture are not high end “luxury” stuff.
Front desk and staff are friendly and helpful 👍👍.
Overall we had a pleasant stay, I would definitely recommend to anyone travelling to Penang."
"The hotel is nearly perfect! If there is a welcome drink, it will be more wonderful! The staffs are very friendly. The food street and the shopping malls are within 10 minutes walk! I must suggest my friends for this hotel! (But if you expect any extra, like gym room etc, sorry, no…)"
