Kingsport Phipps Island Hotels

"Good value for the price. Friendly staff."

"It’s a good location: quiet and safe. But when you walk in the doors, you’re immediately smelling moth balls. The elevator worked fine but needing repairs to the floor. The carpet in the halls needs replacing. The lock on my door decided it didn’t want to work half the time. One time I counted swiping my key 31 times before it worked. The beds weren’t uncomfortable so that was good. I didn’t wake up in time for breakfast so I’m not sure how that was."

"Everything was fantastic - price was great!"

"Didn’t eat"

"The place was clad clean, the beds were comfortable and staff was polite."

"Hotel was clean and well maintained. Staff was friendly. "

"Building is old and has the odor of an old musty building. In just a few minutes I found it difficult to breathe and my sinuses became infected. A dead spider hung over the door with a sac of what would become baby spiders in the web. Dead flies and other bugs were all around the edge of the room. At the head of the bed it was filthy with a candy wrapper on the floor. The microwave had gravy or soup all over the glass round table. The office was closed but the man came out and spoke to me thru the glass. I told him and motioned that I couldn't breathe and had AFIB. I said I'll pay you 1 full days pay and cancel the rest of the week. He said you booked for a week? I said yes. He said to go thru Expedia. I booked thru HotelsBooking. They transferred me 3 times, asked what would make me happy, I said I ll pay one day full price and cancel rest of week. He said he would contact me. He Never Contacted Me it's been since April l. It is what it is. There were several positive reviews now I don't believe them."

"The staff was wonderful and checked on us during our stay."

"Hot breakfast was not hot, no oatmeal of any sort, coffee was quite weak. No conditioner in bathroom, no vent fan in bath, partial used bar soap in floor of shower. Window curtain was torn"