Taipei Phoenix Mountain Hotels

"Amazing customer service, beautiful, peaceful place to soak in hot spring tub. Breakfast is ok too. "

"Staff was incredible and extremely courteous and helpful. I recommend this resort, especially during winter season, it still offers a wonderful view of the City, even in the fog and rain. I also recommend more than a night's stay, so you can try the different breakfast styles, restaurants, or take the shuttle into xinbeitou to experience local Taiwanese markets. Thank you to Po for impeccable service in both mandarin and english, as well as Carol for the lovely spa service!"

"Wonderful kaiseiki. "

"Rooms are beautiful, the ambience and lighting. Enjoyed all the amenities provided by the hotel: Great soaking tub and shower in the bathroom. We had a balcony and further enjoyed soaking in the outdoor tubs. There is an awning that you can open and close for privacy or temperature control. Enjoyed complimentary drinks and grapes inside the mini-fridge. Bedding very comfortable and good thermostat in the room too. Also swam laps at the hotel pool and really enjoyed the rainfall pool, plunge pool and indoor gender separated soaking pools (warm, hot, cold). Happy hour, while limited on types of alcoholic drinks, had a wonderful assortment of snacks and hors d’oeuvres. Breakfast was also fantastic with a huge range of asian and western fare. This hotel was one of the highlights of our trip and I would not hesitate to stay at it again."

"Everything is perfect, including any service and room conditions. Especially the personal hot springs in the room. Amazing design "

"The personal hot tub in the room was the best. Easy to climb in and out of for older couples. Location is next to Xinbeitou MRT so access to a supermarket, restaurants and the thermal spring all within walking distance. Breakfast was good. This was our second time staying here."

"Staff are nice. Amenities old but all working great. Breakfast is good even though same items everyday."

"Very clean and comfortable room, relaxing atmosphere, great facilities (amazing public bath) and wonderful staff and service. The shuttle bus service makes it very accessible. "

"spacious, comfortable, pleasant, very nice staff. "