「My experience at Kim resort was anything but smooth.
Hieu and Thuy were great and had I dealt with then from start to finish, i would have likely given this a 5 star rating, but Hong is the reason why this review will only get 3 stars. Here is the story:
Upon arrival for checking in, i was advised by the receptionist on duty (named Hong) that I would need to pay more for the 3 kids that accompanied me and the family to the resort. I had booked the entire 3 bedroom villa which says sleeps 9, and...
「A friendly and healing environment with friendly service, well designed structure, lovely little thing such as natural shampoo. However triple bed room, as my personal idea is a little bit small. In general, everything is enough for warm family vacation.」
「Mijn kamer was eerst niet beschikbaar en ik kreeg een een kamer in het hotel tegenover. Geen non smoking kamer beschikbaar ook, maar het personeel is zeer hulpzaam en vriendelijk.」