“Front staff need to be trained at least 10 times to be able to do things right. These people follow you around and asked other employees to follow you also. Worst experience in my life….”
“We stayed for two separate nights before and after Inca Trail tour. Both of the rooms are comfortable, beds are comfortable. The breakfast buffet is excellent with so much to choose, and many of the food is from the local area. We also took pictures with the cute baby alpaca in the garden. The hotel is located just few minutes walk from the main square, but it's quiet. Unfortunately we didn't have time to join the pisco sour class.”
“I have 3 booking and stay 5 days in total. Front desk staffs are very helpful, but the management arrangement is too bad. They are short of man power, when the front desk staff need to serve another customer and leave the floor, they will lock the front door. This is very safe for customer who stay in the hotel, but not really convenient because sometimes you go out and need to wait the staff back and open the door for you.
For the first days, after one people showered, the second people……
“We had a great stay at this property. From the moment we arrived, the host was incredibly attentive and accommodating. Honestly, I thought she was the owner because of how much she cared and how involved she was in making sure everything was perfect.
The property itself was very clean, well maintained, and looked even better in person. The unit was spacious and exceeded our expectations. On top of that, the food was excellent and added even more to the experience. We would absolutely stay here……
“We absolutely loved staying at Luis’ place! The area is quiet and the view from our room was incredible. The place is located a bit outside the city but we had dinner at a nice vegetarian cafe nearby (which was great even though we’re not vegetarians). Luis was very helpful and accommodating.
Rooms are modern and some of the best we have experienced in Peru. Such great value for money. The WiFi worked great as well!”
“The service, the food, and concierge service is amazing. The property itself is beautiful. The staff is great. Bruno is an amazing host. They really take care of you and want you to have a great experience. I booked several activities with their concierge service after coming from Machu Picchu. They accommodated some last minute requests and I am so happy that I used their concierge service instead of looking elsewhere to explore the Sacred Valley. They have the best communication and I……
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