Consider a stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG and take advantage of a terrace, shopping on-site and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Located in Pittsfield, Holiday Inn & Suites Pittsfield-Berkshires by IHG is in the city centre and near a train station. Colonial Theater and Herman Melville's Arrowhead are local landmarks, and travellers looking to shop may want to visit Guido's Marketplace and Lee Premium Outlets. Lichtenstein Center for the Arts and Berkshire Museum are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Pittsfield travel guide
One West Street, Pittsfield, MA, 01201
What's nearby
Berkshire Museum
2 min walk - 0.2 km
Colonial Theater
3 min walk - 0.3 km
Lichtenstein Center for the Arts
5 min walk - 0.4 km
Berkshire Athenaeum
5 min walk - 0.5 km
Barrington Stage Company
8 min walk - 0.7 km
Getting around
Pittsfield Intermodal Transportation Center
6 min walk
Pittsfield, MA (PSF-Pittsfield Municipal)
12 min drive
Restaurants
Cumberland Farms
11 min walk
Dunkin'
6 min walk
Dunkin'
11 min walk
Burger King
5 min walk
Angelina's Subs
9 min walk
About this property
Holiday Inn & Suites Pittsfield-Berkshires by IHG
Hotel in the city centre
You can look forward to a terrace, shopping on-site and a coffee shop/cafe at Holiday Inn & Suites Pittsfield-Berkshires by IHG. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
An indoor pool
Free self-parking and valet parking
Breakfast (surcharge), express check-out and express check-in
A porter/bellboy, luggage storage and multilingual staff
Guest reviews say great things about the helpful staff
Room features
All 179 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free offsite parking within 191 metres
Free uncovered self parking on site
Free uncovered valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Health club
Indoor pool
Library
Shopping
Ski passes
Wine tours
Family friendly
Free rollaway/extra bed
In-room cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
10 meeting rooms
24-hour business centre
Computer station
Conference centre
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for to-go breakfast: from approximately USD 12.99 per person
Pet fee: USD 50.00 per accommodation, per stay (maximum USD50.00 per stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.
How much does it cost to stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG?
As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Pittsfield-Berkshires by IHG on 19 Oct 2026 start from HK$855, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn & Suites Pittsfield-Berkshires by IHG pet-friendly?
Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Holiday Inn & Suites Pittsfield-Berkshires by IHG?
Self-parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at Holiday Inn & Suites Pittsfield-Berkshires by IHG?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Holiday Inn & Suites Pittsfield-Berkshires by IHG?
Checkout is at noon.
Where is Holiday Inn & Suites Pittsfield-Berkshires by IHG located?
Located in the heart of Pittsfield, this hotel is within a 5-minute walk of Berkshire Museum, Colonial Theater and Berkshire Athenaeum. Lichtenstein Center for the Arts and Barrington Stage Company are also within 10 minutes. Pittsfield Intermodal Transportation Center is 6 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.2
Amenities
8.6
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 416 out of 1001 reviews
10 - Excellent
416
Rating 8 - Good. 267 out of 1001 reviews
8 - Good
267
Rating 6 - Okay. 150 out of 1001 reviews
6 - Okay
150
Rating 4 - Poor. 97 out of 1001 reviews
4 - Poor
97
Rating 2 - Terrible. 71 out of 1001 reviews
2 - Terrible
71
Reviews
Verified review
8/10 Good
Nicole
29 Aug 2026
Liked: Cleanliness, staff & service, amenities
Well located place. Nice rooms but the whole place needs some updating. Stale smoke smell throughout that they tried to cover with other fragrances. Staff was great and super helpful.
Lots of construction going on, but the staff was great. They valet-parked my car and had it waiting for me in the morning. The room was clean and comfortable.
Stayed 1 night in Jul 2026
Verified review
8/10 Good
Linda
16 Aug 2026
Liked: Cleanliness, staff & service, amenities
0nly 1 of 3 elevators was working. It was a 11 story building, and there was a lot of waiting.
My room was wonderful, very clean, and with a fabulous view.
Our car broke down about 10-mins away and called the hotel.
The hotel knew someone that would come pick us up since they didn’t have an Uber driver available in this town.
They even allowed us to stay in extra because we couldn’t find a ride.
They went above and beyond what they had to do. Also, I bet it’s gonna be beautiful after you finish the construction outside. Again it was one of the best experiences I’ve ever had in a hotel.
Problems with elevators. Rooms were clean but in disrepair. Parking is abysmal due to exterior construction. Staff were good but working under tough conditions. Very overpriced for what we got
From my check-in, throughout my stay and my check-out, everything was great! The staff were helpful and friendly. It was nice to have hot water for my showers. The breakfast was fantastic! Dinner was excellent. I look forward to my visit next week.
The outside of the hotel is really run down. Granted they are doing a lot of construction, we had to park down the road because there wasn’t enough parking. The rooms are ok, but only one elevator was working so we had to wait a very long time to use it during multiple times. Staff was very courteous.
Stayed 1 night in Jul 2026
Verified review
8/10 Good
Heather
27 May 2026
Liked: Cleanliness, staff & service, amenities
Room was clean. Bed was comfortable. Pool was nice. Bar was great.
Stayed 3 nights in May 2026
Verified review
6/10 Okay
Melissa
29 Jul 2026
Liked: Cleanliness, staff & service
The elevators were not working very well or often. My room was nice though and the bed was very comfortable.
Hotel needs major updates in the rooms. Staff was very friendly.
Beds were comfortable. Room was clean but outdated. Parking at hotel was an absolute disaster. Not enough parking in their small lot. We had to park in a bank lot down the street and walk back to hotel. You wouldn't mind but a previous guest said it was the same for past few years. For the price, I would not stay there again with all the projects that are incomplete. Only 1 elevator was working so you waited 10 min. Before you could get on. Also heard that that issue was a few years old as well.
There was only one functional elevator and it held up any movement in the entire hotel, we were staying on the 12th floor with bags. Housekeeping was trapped and could not move between floors efficiently to clean. The “valet” service was rude and coarse, often yelling at cars trying to park in the lot when there was no clear signage or direction. The room was clean enough but there was dark hair in the shower and all over the shower curtain, which is just gross. I paid twice the average rate for a concert at Tanglewood and was sorely disappointed, there was no indication at any point that the property was under intensive renovation.
Hi, for the most part, my stay was fantastic. The staff were excellent. Breakfast was awesome! The Restaurant and Bar were great! My one negative comment is about the lack of hot water in the morning for me to take a shower. Very disappointing. I am coming back there the next 2 weeks and I hope that the Hot Water situation will be rectified.