「Reception staff were excellent. TV in room didn’t work. Pool area was very clean. The restaurant for breakfast was very good but service in the evening wasn’t very good, no cutlery, no salt on the table, getting staff attention was hard work but appreciate there was training of new staff.」
「We didn't stay at the property, as when we entered the 4th floor bedroom it was really hot. the window was open to its 3 inch extent, and there was a tower fan, that had little effect on the heat . The reception staff said that none of the rooms had working air conditioning, so we couldn't change rooms. We decided to leave and find alternative accomodation.」
「**Disappointing anniversary stay**
We booked Lanelay Hall over three months in advance for a special anniversary and were looking forward to the luxury boutique experience advertised. We had hoped that booking so far ahead would allow us to be allocated one of the more desirable rooms.
Unfortunately, we were allocated Clock Tower 1, an accessible Deluxe Room. Although the hotel has confirmed this was the Deluxe category we booked, the room itself was very disappointing. It felt clinical rather...
「If you’re using it as a base, not a bad idea but keep in mind the place is pretty shabby, no shower available in the bathroom a bit smelly and very rundown no reinventing obviously. Put it this way there’s Spains on the chairs you sit on at dinner and there’s a layer of dust so thick it’s changed the colour of the lampshades in the dining room. A real shame as it’s a prime location.」
「Very welcoming on arrival, large clean en-suite room, fabulous breakfast that set us up for the day and special dietary needs catered for. Would visit again. Highly recommended.」
「Well appointed property, comfy with good facilities. The chip shop is a must and proximity to the beach is great. We really enjoyed the property and the town, thanks Tim, I suspect we'll be back.」
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