Chicago Promenade Bolingbrook Hotels

"Great "

"I've tried other hotels in the Bolingbrook area, and when I found this one, I dept coming back. The best part is the staff; everyone is always so friendly and goes out of their way to help. The rooms are always clean, and the hotel is quiet. "

"Need to be more cool in "

"A bit worn and rough at the edges, but a generally pleasant stay. The room service is spotty, and they did not refill my tea/coffee for six days. It's meant to be a "hip" and no-frills experience, which it definitely hits on the mark. I wish that the service was just a bit more professional."

"It took 2 weeks of me calling to get my deposit back. They kept telling me it was sent just wait and I would wait and it would never come so I call back and they tell me the exact same thing. They will try so hard to not refund your deposit. Also the rooms are disgusting. They smell terrible and musty, the ac barely works, the towels are old and dingy and look like they don't use bleach. The wifi does not work and the TV didn't even have a remote so you couldn't even use it. The bed sinks in almost like you're laying on a air mattress. The staff is rude. NONE of the lamps worked. It was just a terrible stay I do not recommend"

"Front desk staff at check-in was wonderful."

"The breakfast was just ok nothing to really rave about. We did enjoy the pool. "

"Clean room , workers are great. "

"We stayed one night. Very clean and bright. Room amenities were great. We did not eat breakfast there. Parking was easy and convenient. "