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Hotel Silberstein

3.5 star property
Boardwalk/promenade hotel with free breakfast and coffee shop/cafe

Choose dates to view prices

A free breakfast buffet, a terrace and a coffee shop/cafe are just a few of the amenities provided at Hotel Silberstein. In addition to a garden and a library, guests can connect to free WiFi in public areas.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Twin Room

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Classic Twin Room

Highlights

Air conditioning
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
Down duvet
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Classic Double Room

Highlights

Air conditioning
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
Down duvet
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premium Double Room

Highlights

Air conditioning
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
Down duvet
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Ave Charles Darwin & Seymour, Puerto Ayora, Galapagos, 00000

What's nearby

  • Academy Bay - 2 min walk - 0.2 km
  • Fishing Piers - 2 min walk - 0.2 km
  • Charles Darwin Research Station - 8 min walk - 0.8 km
  • Malecon - 10 min walk - 0.9 km
  • Las Ninfas Lagoon - 10 min walk - 0.9 km

Getting around

  • Isla Baltra (GPS-Seymour) - 81 min drive

Restaurants

  • ‪Islander Coffee Roasters - ‬3 min walk
  • ‪Santa Cruz Brewery - ‬5 min walk
  • ‪Limón Café Bar - ‬6 min walk
  • ‪1835 Coffee Lab - ‬1 min walk
  • ‪Golden Prague Galapagos - ‬4 min walk

About this property

Hotel Silberstein

Hotel near Galápagos National Park
A free breakfast buffet, a terrace and a coffee shop/cafe are just a few of the amenities provided at Hotel Silberstein. Free WiFi in public areas is available to all guests, along with a garden and a library.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), multilingual staff and tour/ticket information
  • Smoke-free property, a TV in reception and meeting rooms
Room features
All guest rooms at Hotel Silberstein boast comforts, such as air conditioning, as well as amenities, such as safes and free bottled water.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • No lift
  • Tile flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 6 per cent for credit card payments
The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 63.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 49.00 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 35 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: USD 63.0 per night
  • Credit card charges are subject to a surcharge of 6 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property does not have any lifts
Pool access available from 6:30 AM to 8:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Silberstein Puerto Ayora
Hotel Silberstein
Silberstein Puerto Ayora
Hotel Silberstein Galapagos Islands/Puerto Ayora, Santa Cruz
Galextur Hotel Puerto Ayora
Hotel Silberstein Hotel
Hotel Silberstein Puerto Ayora
Hotel Silberstein Hotel Puerto Ayora

Frequently asked questions

Does Hotel Silberstein have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 8:30 PM.

Is Hotel Silberstein pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Silberstein?

Self-parking is free at this property.

What time is check-in at Hotel Silberstein?

Check-in begins at noon.

What time is check-out at Hotel Silberstein?

Checkout is at 10:00 AM.

Does Hotel Silberstein provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 49.00 per vehicle applies.

Where is Hotel Silberstein located?

Located in the heart of Puerto Ayora, this hotel is steps away from Galápagos National Park, Academy Bay and Fishing Piers. Gus Angermeyer Ferry Terminal and Charles Darwin Research Station are also within 10 minutes.

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Reviews

Hotel Silberstein Reviews

7.0

Good

7.6

Cleanliness

8.8

Location

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

Reviews

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendaciones

Realmente no recomiendo este hotel , la relación precio servicio es malo , mi novia se accidentó en sus instalaciones y nunca hicieron nada por ayudarnos, no entiendo cómo ustedes pueden tener en su lista hoteles de este tipo
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza de las habitaciones

Estaba en el hotel por dos noches. Segundo día, no vaciar el cubo de la basura aunque el cubo de la basura estaba lleno y no cambiar las toallas aunque las toallas estaba usadas, hubo dos problemas. Tambien pensé que el piso estaba sucio. Luego fue difícil conseguir algunos de hielo. Así que no quiro recomendar este hotel a una amiga.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, great staff

The location is absolutely perfect. Close walking to everything, restaurants, fish market, Charles Darwin centre, and harbour. Qiuet. the staff were more than helpful.

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2016 galapagos

Very nice hotel for the money close to everything. Walking distance.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NUNCA MAS VOLVERE

PESSIMO HOTEL PERSONAL DE RECEPTION DEPRIMENTE

6/10 Okay

Dawn, Minneapolis, MN USA

Not impressed

Our room and the bathroom were both on the small side. The air conditioning was very hard to regulate, basically one temperature and fan speed. It was too cold with it on and too hot with it off. While the pool area was nice, we sure wish there would have been lounge chairs. Mainly tables and chairs, plus three half loungers. I expected more for the money so was disappointed with what we got.

4/10 Poor

Federico, Buenos Aires

Liked: Cleanliness, room comfort
Disliked: Staff & service

Ubicacion, pero personal desatento

La ubicacion es muy buena. La habitacion es comoda y la limpieza muy buena. Conexion a wifi muy buena. Pero siendo un hotel lindo, los servicios adicionales estan totalmente fuera de precio. Caminando 2 calles, se pueden encontrar las mismas cosas a mitad de precio. Entonces no se puede disfrutar de las instalaciones del hotel consumiendo sus servicios (cena, tragos, contratar excursiones, etc). Por ejemplo, una excursion a Isla Santa Fe que se pagaba 90 usd por persona en el local de enfrente, en el hotel la vendian a 180 por persona. Y asi con el resto de las cosas. Una pena. Ademas, nunca nos enviaron la factura de nuestra estancia y nos perjudicaron economicamente.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Spur of the moment surprise!

My husband surprised me with a trip to Ecuador for my birthday. He booked the flights and accommodations 3 days before we left and we were pleased with our accommodations and the location of Hotel Silberstein!

10/10 Excellent

Lismel, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita a Puerto Ayora, Galapagos

Excelente servicio

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly but rusticAppropriate for Gallapagos

Friendly and clean Staff tried hard to make as good as possible

6/10 Okay

Nicholas, Brewster

Liked: Cleanliness, property conditions & facilities

Expected more for the price

This hotel is quaint & cute, but overpriced for what it offers. The room we were given was very nice, but it had frustrating drawbacks. The bathroom sink water was not potable (a little creepy), so a spigoted water container was provided by the sink. Toilet paper was not to be put into the toilet, but into the trash (yuch!). The pool was a bit cold & not heated. A refrigerator was not provided, nor was there an ice bucket or ice machine. But, by far, our biggest disappointment was the internet service, advertised as free high speed wifi, including in the rooms. In the public areas, the wifi sign-in was touchy & often failed, internet service was very slow & patchy, and, our biggest complaint, the wifi did not work at all in our third floor (walk-up) room, and we were finally told, the second day, that it never worked on that level. To use the weak internet there was, you had to sit in a hot & humid first-floor lounge. After a five-day cruise without internet, this additional two nights of poor/no service was extremely annoying, as we had business matters which needed attention. At $191 a night plus tax (coming to $233 a night with their steep taxes), this hotel disappointed us. I had wanted to change hotels a few days prior to our stay in Puerto Ayora, but this hotel gives no refund unless you cancel over a month in advance, unlike most others on hotels.com, which you can usually cancel only 1-2 days in advance.

8/10 Good

Katie , San Diego, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in Puerto Ayora

We had a lovely stay at Hotel Silberstein. The AC was lovely in the room, the WiFi only worked in the lounge area (they said it worked in the room, but it didn't) and they tried to charge us $300 USD a night, thankfully I had the printed Expedia confirmation for $198/night and they honored that. The location is walking distance to the Charles Darwin Research Facility and about a 15 minute walk to the harbor. I'd stay here again.

10/10 Excellent

Jessica, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do it. You'll thank me.

WONDERFUL place. Highly recommend. And I thought it was perfect until I met the new chef they just hired for the hotel restaurant...who took it to a whole other level! Best meals I had during my entire Galapagos stay (I love good food!). And they breakfast buffet is perfect. Tons of choices, eggs the way you want them, fresh juice...and all in an air conditioned room. The hotel staff were great, helping with any and every question. And super personable. Rooms are very nice, and the pool hits the spot as a quick refresher after a long day trip. Bring some bug spray for when the sun goes down!

8/10 Good

Алексей, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Неплохой отель в городе Пуэрто Аора. Мне сегодня 29, я получил лицензию на дайвинг сегодня в дайвинг-центре при отеле!! Все здорово, рекомендую. Из неудобств отмечу развеичто маленькую площадь номера. Спасибо

8/10 Good

Traolach

Liked: Cleanliness, property conditions & facilities, room comfort