I rarely leave negative reviews, but I feel obligated to warn others. This resort was a huge disappointment from start to finish. I have been there many times years ago, but things have changed for the worse. Everything feels old and outdated, from the rooms to the common areas. Basic things didn’t work properly, fans, old lounge chairs, etc maintenance was clearly lacking.
The food was terrible. Very few options, and what was available was bland, repetitive, and low quality. Drinks were just as bad, frozen drinks were not frozen, they tasted watered down, artificial tasting, and honestly almost undrinkable.
As for the service, it was shockingly poor. Staff seemed disinterested, unhelpful. We had to haunt them down to even get water. There was no sense of hospitality, which made the experience even worse.
This place desperately needs a full renovation and serious management changes. Definitely not worth the price. I won’t be returning and can’t recommend it to anyone.