Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
All-inclusive property with 5 restaurants and fitness centre

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Outdoor wedding area
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5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 6:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Located near Playa Dorada Golf Course, Viva Heavens by Wyndham, A Trademark All Inclusive offers a tropical retreat with 18 holes of golf and beachfront dining. With five on-site restaurants serving international cuisine and an outdoor pool with cabanas, guests can unwind in style. Enjoy water activities like parasailing or relax at the spa for a massage or facial treatment. Guest reviews rave about the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
The current price is HK$2,104
HK$2,693 total
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room Superior

8.0 out of 10
Very good
(1 review)
  • 419 sq ft
  • Sleeps 4

Room Junior

  • 527 sq ft
  • Sleeps 4

Bliss 1 king size bed, non-smoking

7.8 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Nirvana 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Nirvana 2 queen size beds, non-smoking.

7.8 out of 10
Good
(28 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 414 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Amnesia 1 king size bed, non-smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 522 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Amnesia 2 queen size beds, non-smoking

7.4 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 522 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Nirvana 1 king size bed, handicapped accessible, non-smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

All Together Several beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 522 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
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About the area

Map
Playa Dorada Complex, Puerto Plata, 570000

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.2 km
  • Playa Dorada - 1 min drive - 0.4 km
  • Malecón De Puerto Plata - 8 min drive - 6.8 km
  • Embassy of the United States Dominican Republic - 8 min drive - 7.1 km
  • Fort San Felipe - 9 min drive - 7.8 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 22 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Ristorante Passatore - ‬3 min walk
  • ‪Ibero bar - ‬3 min drive
  • ‪V Heavens Rosmarino - ‬9 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

Upscale all-inclusive property near Playa Dorada Golf Course
Located close to Lorilar Ranch, Viva Heavens by Wyndham, A Trademark All Inclusive provides an adjacent golf course, a beach bar and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Treat yourself to spa services, such as a facial, a manicure/pedicure or a massage. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. The gym offers yoga classes and Pilates classes; other things to do include beach yoga, snorkelling and volleyball. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • An outdoor tennis court, multilingual staff and wedding services
  • A water dispenser, a 24-hour front desk and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 180 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Tennis racquets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Snorkelling

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighbouring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Viva Wyndham V Heavens Adults All Inclusive Puerto Plata
Viva Wyndham V Heavens Adults All Inclusive
Viva Wyndham V Heavens Adults Only All Inclusive
Viva Wyndham V Heavens Adults Puerto Plata
Viva Heavens by Wyndham
Viva Heavens by Wyndham All Inclusive
Viva Wyndham Heavens All Inclusive Resort
Viva Wyndham V Heavens All Inclusive Resort
Viva Heavens by Wyndham A Trademark All Inclusive
Viva Wyndham V Heavens All Inclusive Resort Adults Only
Viva Heavens by Wyndham, A Trademark All Inclusive Resort
Viva Heavens by Wyndham, A Trademark All Inclusive Puerto Plata

Frequently asked questions

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 7:00 PM.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on 3 Nov 2025 start from HK$2,104.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Heavens by Wyndham, A Trademark All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Heavens by Wyndham, A Trademark All Inclusive?

Self-parking is free at this property.

What time is check-in at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Viva Heavens by Wyndham, A Trademark All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, surfing/body boarding, cycling and more.

Where is Viva Heavens by Wyndham, A Trademark All Inclusive located?

Located in Playa Dorada, this beachfront property is next to a golf course and within 3 mi (5 km) of Playa Dorada Golf Course and Lorilar Ranch. Amber Museum is 4.3 mi (6.8 km) away.

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Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 357 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 173 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 106 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
Love love this resort I am definitely coming back to enjoy another vacation!
Stayed 7 nights in Jun 2025

6/10 Okay

Tiffany

Viva Heavens is a small resort with a long walk to the beach. The buffet for breakfast and lunch and snacks are subpar to say the least however the restaurant food was really good. The resort is middle of the road budget friendly. You get what you pay for. Staff was friendly, knowledgeable and very helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yasmin

Liked: Amenities
Rooms were very comfortable and clean. The food was very good. The best part was the animation group, Nairobi, the master of ceremony, the choreagropher, and all the staff were great. Offered fun activities!! Very happy to have spent time there!!
Stayed 2 nights in Aug 2025

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viva Heavens was a great experience beautiful place, friendly staff, and the food was absolutely delicious! Only wish they had more parking and a bit more space in the main buffet.
Stayed 1 night in Aug 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy beach, night event,good food, the employees are very friendly and the facility is very clean, we have not complaing
Stayed 3 nights in Jul 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities
It's very peaceful
Stayed 3 nights in Jul 2025

10/10 Excellent

Tara Elizabeth

We stayed at viva heavens for a week and it truly was an enjoyable experience.
Stayed 6 nights in May 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family and I enjoyed our stay at viva. The staff was very nice but the food/restaurants needs improvements.
Stayed 3 nights in Jun 2025

4/10 Poor

Agueda

Disliked: Amenities
the food was good, but the restaurants were not available. the place was empty, and they were using one restaurant open. i was charged on a separate credit card, even thou i paid in full because i did not bring the cc.
Stayed 5 nights in Sep 2025

8/10 Good

Marino

Liked: Cleanliness, staff & service, property conditions & facilities
One of my disappointment was the lack of quality alcohol.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic experience staying at this hotel. One of the standout highlights was the excellent local food offered—fresh, flavorful, and a true taste of the region. It made every meal something to look forward to. The staff was incredibly friendly and serviceable, always ready to help with a smile. From check-in to check-out, their hospitality made me feel genuinely welcome and well cared for. The location is also a big plus—conveniently situated and just a short walk to the beach, which made it easy to enjoy both the sea and nearby attractions. If you're looking for a comfortable place with authentic local cuisine, warm staff, and beachside access, this is a perfect choice. Highly recommend!
Stayed 3 nights in Jul 2025

4/10 Poor

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
There is not a lot options with the food at all
Stayed 3 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I went on vacation to Viva Heavens and had an amazing time. The resort is smaller than the usual, but the food and entertainment were great. The staff were also very welcoming and helpful. I highly recommend if you’re looking for an affordable, relaxing, and calm vacation.
Stayed 6 nights in Apr 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very nice and kind during our stay, always offering to help with everything. The food was delicious and the atmosphere was very familiar, for a trip with children it is excellent.
Stayed 3 nights in Feb 2025

8/10 Good

Krenlly

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jun 2025

2/10 Terrible

Manny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing worthy was the stunning view of the beach, other than that everything else was not as expected. Many of the guest that were there were not polite and respectful, the pool was filthy and dirty not to mention that the filter stopped working and they never warned anyone about the situation. My family vacation was completely ruined and we asked for a refund the first night we were there but they gave us a run around it looks like they had an answer to everything we needed to say.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kasana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Jul 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, everyone was real helpful and efficient. would definitely revisit this property at the drop of the dime!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rossanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food I’ve had in any resort. Loved how they served Dominican dishes which most resort don’t do. The resort can use better entertainment.
Stayed 2 nights in Dec 2024

2/10 Terrible

Arianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never had a parking issues at any hotel that I’ve stayed before, but this place.. beware. This place has very limited parking space. I had to leave because the vehicle I was driving was a rental and I didnt want to run the risk of something happening to it. Long story short, after I checked in, the security guard had sent me to a nearby mall to park my car. Absolutely not. The hotel had then offered to resolve the problem but at that point there was nothing to resolve because the parking was full. I contacted expedia & the hotel and they both refused to refund me my money back. Stay away from this place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy A

Very peaceful relaxing
Stayed 2 nights in Nov 2024

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the bed sheets with some stains and hair in the shower and bathroom. House keeping department was needed to be contacted! The hallways to the room was filtered was filtration! In the breakfast buffet was one cook employee who wasn't customer service friendly!
Stayed 4 nights in May 2025

4/10 Poor

Miguel

Disliked: Amenities
Evelyn the manager was great, but unfortunately food was horrible and most people didn’t care. I was expecting a very relaxing time and my wife almost had an asthma attack. Room very humid and the air condition was really bad. I was trying to get a refund and leave earlier but I knew the cancellation policies were not good for me and Evelyn changed our mind and got a different room and it was perfect for us. But the whole experience wasn’t good and it wasn’t cheap either for a family of 4. I can get a 5 star hotel in Punta Cana for the same price. The beach is another story. It is so beautiful and peaceful, that you don’t think you’re in that hotel. Playa Dorada is so beautiful and they should get that place back in the map. Definitely not coming back to this hotel and I don’t recommend it either.
Stayed 2 nights in Jul 2025

8/10 Good

Sachin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall good, but property is dated and food choices are very limited.
Stayed 4 nights in Aug 2024

4/10 Poor

Kalpesh

Disliked: Property conditions & facilities
Not much choice of vegetarian food
Stayed 5 nights in Dec 2024