I loved all the staff, they were all so friendly and made sure everyone was having fun at all times!
Deborah
2024 年 9 月入住 4 晚
8/10 还可以
Joana
2024年09月22日
满意:清洁度、员工和服务、服务设施
My stay was short but was really good! The private beach is beautiful, the staff very friendly, helpful and polite, loved their energy! The only thing that could be better for me is the food, everything else was very good.
Joana
2024 年 9 月入住 2 晚
10/10 超赞
Maria De Jesus
团体旅客
2024年09月22日
满意:清洁度、员工和服务、住宿条件和设施
Everything was great! Perfect spot to enjoy and relax while on vacation. Great service and really enjoyed the options of different food selections. Would recommend for the buffet food to switch it up a bit. Add different variety’s of food.
Maria De Jesus
2024 年 9 月入住 4 晚
10/10 超赞
Felipe
2024年09月22日
满意:员工和服务,清洁度
Felipe
2024 年 9 月入住 4 晚
8/10 还可以
Oscar
2024年09月22日
满意:清洁度、员工和服务、住宿条件和设施
Good
Oscar
2024 年 9 月入住 4 晚
10/10 超赞
varinia
2024年09月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Súper acogedor y familiar
varinia
2024 年 9 月入住 7 晚
10/10 超赞
Jazmine,Longwood
团体旅客
2024年09月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the different restaurant options on the resort that you can book through out your stay. The staff are so nice and friendly. Did have entertainment and a disco on property. Would definitely go again
Jazmine
2024 年 9 月入住 8 晚
10/10 超赞
Felicia
2024年09月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The food could of been better and the room service options need improvement.
Felicia
2024 年 9 月入住 4 晚
8/10 还可以
Ernesto
与家人出行
2024年09月21日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
We reallly like the restaurants (except the Seafood) was poor , the staff was very friendly, the room was
excellent but the nights there were boring, and the beach was very bad ,Cabeza the Toro area in general the beach is horrible.
Ernesto
2024 年 9 月入住 5 晚
6/10 一般
Elodie
与配偶出行
2024年09月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was okay, staff was nice, entertainment was okay but please guys put a AC in the theatre room, it was hard to concentrate when you’re litterally sweating and fanning yourself the whole time.
I did not like the food personally.
If you’re traveling with kids, I’d definitely recommend this side but if your with only adults I’d recommend staying on the adults only side! I did one night over here and the remainder of my stay at the serenade all suites … and let’s just say I was in wow and I guess that’s why I may be overshadowing some good parts of the serenade beach lol
Elodie
2024 年 9 月入住 1 晚
2/10 糟糕
Pedro
2024年09月21日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
No air conditioning. Rude staff all over including bars
Pedro
2024 年 7 月入住 3 晚
10/10 超赞
madonna Chrysten
2024年09月20日
满意:清洁度、员工和服务、住宿条件和设施
madonna Chrysten
2024 年 9 月入住 6 晚
6/10 一般
DIANELYS
2024年09月20日
DIANELYS
2024 年 8 月入住 7 晚
8/10 还可以
Rosmery
2024年09月20日
满意:员工和服务,清洁度
Rosmery
2024 年 8 月入住 7 晚
6/10 一般
Ileana Maria,Crouse
2024年09月20日
不满意:清洁度、员工和服务、住宿条件和设施
Ileana Maria
2024 年 8 月入住 5 晚
10/10 超赞
Felix
2024年09月20日
满意:清洁度、员工和服务、住宿条件和设施
Felix
2024 年 9 月入住 5 晚
8/10 还可以
NATALLIA
2024年09月19日
NATALLIA
2024 年 8 月入住 6 晚
10/10 超赞
Anaris
与配偶出行
2024年09月19日
满意:服务设施
Excelente
Anaris
2024 年 9 月入住 3 晚
8/10 还可以
Adrian,Washington
2024年09月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Most bang for the buck. You wont be disappointed. Ill definitely come back.
Adrian
2024 年 9 月入住 4 晚
10/10 超赞
Brandi,Tucson
与配偶出行
2024年09月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff and good food!!
Brandi
2024 年 9 月入住 6 晚
8/10 还可以
Ileana Lopez
2024年09月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Food was not good compare to other properties I have stayed in PC!!
Ileana Lopez
2024 年 9 月入住 3 晚
2/10 糟糕
ILeana
与家人出行
2024年09月18日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
There are no bottles of water in any restaurants and bars
only in the room
In the auditorium where they do the show there is no air conditioning
ILeana
2024 年 9 月入住 3 晚
2/10 糟糕
Gregory
与家人出行
2024年09月18日
不满意:清洁度、服务设施、住宿条件和设施
This hotel is definitely not a 5 star anything from the rooms to the food. You’ll be eating at the hair/fly infested buffet unless you’re able to get reservations at one of the restaurants which were also not that good. At the restaurants you’re waiting for your food for about 45 mins for it to come out cold or luke warm. You we be annoyed the whole trip by salesman’s/hustlers from the hotel and from outside the hotel. If allow the guys at beach to take your picture they will try to force you to pay $45 for a picture taken on your own phone. When you want to get into the pool the water is about 90 degrees which is not nice to go into when it’s hot as heck outside. If you think the jacuzzi tub outside of your room is a good idea think again….they leak water all over the patio area and half of the jets don’t work. Goodluck finding a decent drink all the soda/juice is watered down only thing you’ll be able to drink while your here is their slushi drinks out of the cups they hardly wash and taste like syrup. If you are unlucky enough to buy a excursion they will tell you your getting a VIP boat for just your group and private transport to the boat because you bought the better package. You’ll be very surprised when you get onto the bus of 40 people and get to spend the day with a ton of people you don’t know eatting what I can only describe as an adult size lunch able that was left in the sun. They say the pool is opened until 7 but start to take everything away at 5.