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关于泉州泉商希尔顿酒店的点评

4 out of 5
泉州泉商希尔顿酒店
滨江路 999 号, 泉州市, 福建省

点评

8.8

超赞

10 分 - 超赞。30 条好评，共有 56 条点评" "
8 分 - 还可以。18 条好评，共有 56 条点评" "
6 分 - 一般。6 条好评，共有 56 条点评" "
4 分 - 很差。1 条好评，共有 56 条点评" "
2 分 - 糟糕。1 条好评，共有 56 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Yuk Ling

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
地點方便回家探親，酒店很整潔及舒適，早餐品種很多，員工服務態度很友善，下次還會入住這家酒店。
2023 年 8 月入住 4 晚

6/10 一般

HSIN-HUNG

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

10/10 超赞

ChunChieh

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 7 晚

10/10 超赞

WEN HSIANG

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
好酒店
很好的飯店 非常值得去住 就是早餐不要另外收費就好
2023 年 3 月入住 4 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
可以有SPA 想紓壓阿
2019 年 12 月入住 3 晚

10/10 超赞

Alli

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 4 晚

10/10 超赞

Claudia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚

8/10 还可以

真实旅客

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
GOOD FOR OVERALL AND THE STAFF IS VERY HELPFUL FOR ALL, JUST THE ROUTE INSTRUCTION ARE NOT VERY CLEAR FOR HOW TO GET TO HOTEL FRONT ENTRY.
2019 年 8 月入住 2 晚

10/10 超赞

TenmyChon

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
VERY CLEAR AND ALL PERSON WORKING THERE ARE NICE:)
2019 年 8 月入住 2 晚

10/10 超赞

xinxin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店服务态度非常好，卫生也很干净。房间设施也很新，住的非常满意。
2019 年 7 月入住 1 晚

8/10 还可以

Emily

满意：清洁度、员工和服务、住宿条件和设施
房间大舒适，早餐品质和质量需提高
总体酒店不错，工作人员有礼热情（除了早餐那里），位置安静，房间空间大，舒适。就是淋浴间的水龙头把手设计缺陷，有向酒店人员反应，希望后续有跟进。早餐如果按照95一位的收费确实很一般，品种少（可能因为住客不多，9点左右很多盘子已经没有食物也没有再添加进去）
2019 年 5 月入住 1 晚

8/10 还可以

Ngat

满意：员工和服务、住宿条件和设施、客房舒适度
服务人员态度很好，但是房间里有蚊子
2019 年 4 月入住 1 晚

10/10 超赞

Wing

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 2 晚
zoey 于 2019年04月28日 的回复
Dear guest, Thank you very much for staying with us and for sharing your experience . Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We look forward to welcome you back again to provide you a pleasant stay in the future. Thank you very much.

6/10 一般

SHU CHUAN

2019 年 3 月入住 2 晚
Hotel Management 于 2019年03月5日 的回复
Dear guest, Thank you very much for staying with us and for sharing your experience . Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We look forward to welcome you back again to provide you a pleasant stay in the future. Thank you very much.

6/10 一般

Pui Sin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
好偏遠的地方，周邊環境都是爛尾樓，更不要說有什麼商場食肆
早上自助餐竟然要對一個六歲的孩子要收費RMB75,有點過份
2018 年 11 月入住 2 晚
Hotel Management 于 2018年11月7日 的回复
尊敬的客人，您好。我们诚挚地感谢您选择下榻泉州泉商希尔顿酒店并与我们分享您的入住体验，您的意见和建议对我们十分重要。非常抱歉的得知您的体验并不完美，关于早餐儿童收费标准问题的反馈，酒店管理层十分重视。我们会与餐饮部沟通完善并加强员工培训，致力于为您提供更为舒适的入住与用餐环境， 期待您的再次光临。

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Spacious hotel and courteous staff. I may consider to stay at this hotel next time.
2018 年 10 月入住 2 晚
Hotel Management 于 2018年10月29日 的回复
Dear guest, Thank you very much for staying with us and for sharing your experience . Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We look forward to welcome you back again to provide you a pleasant stay in the future. Thank you very much.

8/10 还可以

CHUNWEI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
不錯的住宿體驗
親切的服務態度，服務人員專業且主動積極 寬敞舒適的大廳與公共空間環境 位於河岸邊景色視野寬廣 地理位置周邊環境距離商場、主要交通都需要車輛接駁，便利性較為不佳
2018 年 6 月入住 2 晚
vicky 于 2018年06月13日 的回复
您好。感谢您对泉州泉商希尔顿酒店的评价，希望您在此度过了美妙的时光。酒店到市中心约5分钟车程，到机场约20分钟车程，交通十分便捷。欢迎您下次再次入住泉州泉商希尔顿酒店，体会我们细致入微的贴心服务。

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
不錯的酒店
酒店很靚，裝修很大體，房內空間很大，但附近沒有食市,地點不算太方便，出入需要有私家車。酒店員工態度很好，很有禮貌。
2018 年 3 月入住 2 晚
Queeny 于 2018年03月28日 的回复
尊敬的客人，您好。感谢您选择泉州泉商希尔顿酒店，希望您在此度过了美妙的时光。酒店步行可达周边购物超市，可满足您的日常需求。酒店到市中心约5分钟车程，到机场约20分钟车程，交通十分便捷。欢迎您下次再次入住泉州泉商希尔顿酒店，体会我们细致入微的贴心服务。

8/10 还可以

jinxiang

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good experience
Service is great
Kathy Yan 于 2018年02月26日 的回复
Dear guest, thank you for choosing to stay with us and we are glad to know that you enjoyed your stay at Hilton Quanzhou Riverside. Should your travels bring you back to Quanzhou, we hope you will stay with us again.

10/10 超赞

Yau Fat

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 1 月入住 1 晚
Management Team 于 2018年01月29日 的回复
Dear Guest, thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. We hope you will consider staying with us the next time you are Quanzhou.

8/10 还可以

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
環境不俗，但價錢比同級略貴，面向江景景色不錯，交通幾方便。 房間面積比預期細，職員態度一般，酒店內飲食選擇有待提高。 酒店附近觀光景點不足，但以商務酒店作賣點，無可厚非，但仍有改善空間。
2017 年 12 月入住 3 晚
泉州泉商希尔顿酒店市场传讯部 于 2018年01月24日 的回复
尊敬的客人，您好。感谢您对泉州泉商希尔顿酒店的赞许与喜爱，希望您在此度过了美妙的时光。欢迎您下次再次入住泉州泉商希尔顿酒店，体会我们细致入微的贴心服务。

10/10 超赞

BIK CHUN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Short Holiday
Very nice hotel with smile staff
Thank you for choosing to stay with us and we are glad to know that you enjoyed your stay at Hilton Quanzhou Riverside. Should your travels bring you back to Quanzhou, we hope you will stay with us again.

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

4/10 很差

James Chien

商务旅客
满意：客房舒适度
不满意：员工和服务
5 star hotel with 2 star management
Very poorly managed, unprofessional. 5 star hotel with 2 star local Chinese management.
2023 年 8 月入住 3 晚

8/10 还可以

Mark

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were great, room was superb, inroom dining lousy, location OK, checkin took forever, checkout was fast, i did not like the stale tobacco smell, even my "non-smoking" room case with a smelly ash tray "just in case"
2022 年 1 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 1 晚

6/10 一般

真实旅客

与配偶出行, 商务旅客
满意：住宿条件和设施，员工和服务
We checked in and were given a room where the shower had an accumulation of hair and dirt from the previous guest.The maintenance is severely lacking ...there is virtually no monitoring of the housekeeping staff.The management offered apologies and changed our room...for a Hilton that should not be happening...especially when it is the most expensive hotel in this city
2019 年 11 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel with a wonderful staff. The room was comfortable. The breakfast was quite delicious.
2019 年 9 月入住 2 晚

6/10 一般

真实旅客

商务旅客
满意：服务设施
ホテルは郊外にあり周りに少し飲食店はあるものの便利ではない。施設、サービスは平均点。リバーサイドの景色は期待しないで。
2019 年 7 月入住 3 晚

10/10 超赞

Juan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Difícilmente podría mencionar algo que mejorar
Todo excelente. Hotel de lujo por precio cómodo. Buen desayuno habitación cómoda y limpia. Todo fue impecable!
2019 年 7 月入住 3 晚

6/10 一般

ashwin

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
2019 年 7 月入住 1 晚

10/10 超赞

真实旅客

2019 年 7 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel, but nothing in surrounding
2019 年 4 月入住 1 晚
zoey 于 2019年04月18日 的回复
Thank you for your recent stay at Hilton Quanzhou Riverside. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

10/10 超赞

veronica

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lots of English channels!
At first i rated the location low, but after seeing downtown I was glad I stayed here. Away from the hustle bustle, it provided a really relaxing stay. It was easy to get a taxi and was 15 mins away from malls. Surprisingly, Jinjiang is very green with lots of flowering plants on the road so the drive is always pretty. The buffet dinner offering lots of seafood is spectacular. They have chefs who cook the seafood any way you want it, but also offers an option for you to cook it on your table with a hot pot of water. The gym is overlooking the Quanzhou River. Bedroom is big, has an office table, 2 lounging chairs, and TV has lots of English channels. Wifi is good, it provides access to google, viber and whatsapp, perfect for travellers. Concierge very efficient in arranging transport to Shaolin Temple.
2019 年 3 月入住 3 晚
Hotel Management 于 2019年03月25日 的回复
Dear guest, Thank you very much for staying with us and for sharing your experience . Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We look forward to welcome you back again to provide you a pleasant stay in the future. Thank you very much.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel, from interior, to food, to staff friendlyness.
2019 年 1 月入住 1 晚
Hotel Management 于 2019年01月25日 的回复
Dear guest, Thank you for staying with us at Hilton Hotel, Quanzhou. We are very happy to learn that you were satisfied with breakfast and thank you very much for your experience sharing. We look forward to welcome you back again in the future.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 1 月入住 3 晚
Hotel Management 于 2019年01月16日 的回复
Dear guest, Thank you for staying with us at Hilton Hotel, Quanzhou. Thank you very much for your experience sharing. We look forward to welcome you back again in the future.

10/10 超赞

Krit，Bangkok

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Good experience. Hotel room is superb. We will stay at Hilton Quanzhou Riverside again next time.
2018 年 11 月入住 3 晚
Hotel Management 于 2018年11月14日 的回复
Dear guest, Thank you very much for staying with us and for sharing your experience . Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We look forward to welcome you back again to provide you a pleasant stay in the future. Thank you very much.

2/10 糟糕

真实旅客

不满意：员工和服务，清洁度
This place is very disgusting I found a cacaroch in my bedroom !!
2018 年 11 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
ロケーションは不便です。
ホテルの内容は快適で全体的に満足でしたが、ロケーションが不便です。タクシーを手配しないとどうしようもないと思います。 その点が問題なければ非常に良いホテルです。
2018 年 10 月入住 3 晚
Hotel Management 于 2018年10月31日 的回复
親愛なる客、私たちと一緒にあなたの経験を共有するために非常に感謝します。お客様のアドバイスやフィードバックは非常に我々だけでなく、顧客の経験を改善するために役立つことができる重要です。我々は、将来的にあなたに快適な滞在を提供するために再びあなたを歓迎することを楽しみにしています。どうもありがとう。

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful New Hotel
Beautiful hotel and friendly staff!
2018 年 9 月入住 1 晚
Hotel Management 于 2018年09月25日 的回复
Dear guest, Thank you for staying with us at Hilton Hotel, Quanzhou. Thank you very much for your experience sharing. We look forward to welcome you back again in the future.

8/10 还可以

真实旅客

Family trip
Our stay was OK except for the breakfast. Staff needs more improvement / be more attentive and I hope they clean the table for the next guests. You can see the food stain from previous guests.
2018 年 8 月入住 2 晚
Management Team 于 2018年08月29日 的回复
Dear guest, Thank you very much for staying with us and for sharing your experience . Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We are very sorry to hear that you were dissatisfied with the breakfast.We already informed the F&B department, we will improve and do better. We look forward to welcome you back again to provide you a pleasant stay in the future. Thank you very much.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
impeccable
10/10 but not near shopping mall
2018 年 8 月入住 1 晚
Queenie 于 2018年08月13日 的回复
Dear guest, Thank you for staying with us at Hilton Hotel, Quanzhou. Thank you very much for your experience sharing. We look forward to welcome you back again in the future.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Room was very comfortable and had a nice view of the river area. Staff was friendly and helpful. Enjoyed the swimming pool and hot tub (take a swim cap). Only drawback is that being across the river and town area, you pretty have to rely on using a taxi to/from the subway and town. Despite that, would recommend if you want a quieter location.
2018 年 5 月入住 1 晚
泉州泉商希尔顿酒店 于 2018年06月15日 的回复
Dear guest, thank you for choosing to stay with us and we hope you enjoyed your stay at Hilton Quanzhou Riverside. Should your travels bring you back to Quanzhou, we hope you will stay with us again.

8/10 还可以

Elaine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel choice for Business Travelers!
This is a new hotel in the area and our vendor suggested this hotel. It was beautiful and well kept. More staff members needs to learn and speak English if this will become a hub for international travelers. The hotel was exceptionally clean, comfortable and housekeeping does an amazing job. I would definitely stay there again.
Queeny 于 2018年04月8日 的回复
Dear guest, thank you for taking the time to write a review about your recent stay in Hilton Quanzhou Riverside. We appreciate your feedback, and hope you will stay with us again.

10/10 超赞

Ian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel. Excellent concierge service.
Great hotel within easy reach of Quanzhou center (via taxi). Hotel is located the other side of the river to the city centre, but frequent taxis make it a good base for exploring. One point to bear in mind - if you venture out to other near-by centres, taxis are virtually all summoned by Chinese app called DiDi. Chinese language entry only. Room was fantastic!
2018 年 3 月入住 3 晚
Queeny 于 2018年03月16日 的回复
Dear guest, thank you for taking the time to write a review about your recent stay in Hilton Quanzhou Riverside. We appreciate your feedback, and hope you will stay with us next time when you in Quanzhou.

8/10 还可以

Kare

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Brand new hotel. But there’s really nothing around ( just Chinese small shops and restaurants where nobody speaks English).
2017 年 12 月入住 3 晚
Dear guest, thanks for your recognition. Kindly note that Hilton Quanzhou Riverside provides 3 reataurants and bars with Western and Asian cuisines. You can ask our staff for help if you have any question. Should your travels bring you back to Quanzhou, we hope you will stay with us again.

10/10 超赞

Yuet Sung Candy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 12 月入住 1 晚
泉州泉商希尔顿酒店管理团队 于 2018年01月22日 的回复
尊敬的客人，您好。感谢您对泉州泉商希尔顿酒店的赞许与喜爱，希望您在此度过了美妙的时光。欢迎您下次再次入住泉州泉商希尔顿酒店，体会我们细致入微的贴心服务。

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing Brand New Hilton
One of my best stays in China. This Hilton is BRAND NEW. Rooms and facilities were immaculate. Great breakfast spread and excellent service from reception and the concierge. Shower water pressure good and internet fast. Room temperature comfortable. Will definitely be returning!
2017 年 11 月入住 1 晚
Dear guest, thanks for your recognition. Should your travels bring you back to Quanzhou, we hope you will stay with us again.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best place at this location
Brand new Hotel with all facilities. Staff exellently trained and most of them speak English as well. Very good Restaurant, sometimes in evenings crowdy and loud because many local guests for dinner. For sure best place to go at this location
2017 年 8 月入住 6 晚
Thank you for choosing to stay with us and we are glad to know that you enjoyed your stay at Hilton Quanzhou Riverside. Should your travels bring you back to Quanzhou, we hope you will stay with us again.