Birmingham Red Palace Hotels

"Breakfast is very basic"

"Lovely clean hotel very friendly reception and waiting staff, would highly recommend "

"Clean hotel, bits are looking a bit tired but overall a great stay."

"Excellent hotel and a great brand ambassador for the Hilton brand. I enjoyed a peaceful stay in a very clean room, with an excellent bed and spotless bathroom facilities. Everything was well maintained and staff were only too pleased to assist. Despite the hotel being busy with conferences, my room remained quiet and relaxing."

"Clean room with a high bath in the shower, which looked like a previous re-fit of old hotel's bathrooms. Some space around the double comfort bed & usual Malmaison dark themes and quirky touches. Some reception staff were rude and remote, as their area is near the shopping centre entrance and the coffee shop next door, & not near the rooms. We were able to park with a voucher discount in a space below the hotel, which needed to be booked in advance. Breakfast was chargeable and for £19 a continental brekkie although £23 for hot food which was the non-advance price."

"Lovely hotels 2 great double beds instead of a sofa bed for third person. Breakfast was fantastic."

"Sofa bed was like sleeping on a wire rack. Double bed was a hard slab and mattress had ‘foot grooves’ from previous use. Bathroom door was a barn door that you needed to be a body builder to be able to close, grinding on the floor and waking others if you use the bathroom at night. Disappointing for this brand and not what you expect. Also was further out of town, was more than 15 minutes walk to arena. Wouldn’t stay here. Emailed the hotel before posting this review but no response. "

"Clean room, helpful staff, lots of sustainable ideas, great location for the University and leisure centre. "

"Great central location, big bedroom and bathroom. Close walking distance to bars, cafes and restaurants. Local bus stops right outside."