里士满里士满免费公共图书馆附近酒店

“Great spot close to town. Cozy, tasteful, comfortable room. Nice breakfasts and pleasant interaction with the staff. We love the Berkshires and we’ll definitely stay here again.”

“The towels and bedding were very nice and the bed was comfortable. There was ample, close parking. However, the sink drain was slow. There was no body wash in the shower. The refrigerator noise was so loud we had to unplug it while we slept. The breakfast was poor (no fruit or meat) and the eggs & biscuits and gravy were barely warm. I would not recommend this hotel.”

“Most comfortable hotel bed I've ever slept in”

“Worst motel ever. the front desk lady is extremely rude. It was a very cold night, the bed blanket on bed is thin, 10:30 PM. I came to front desk to try to get another thicker blanket, but nobody was there. I nocked the door, ring the bell, called the phone. Nobody answered. Until 11:00 PM, she came out from inside. She was very unhappy that I disturbed her. She said there is no additional blanket in the motel. What ? You run a motel business and no blanket? I questioned her,  And she changed……

“We arrived early and they allowed my SIL to use the bar (which was not open) as her office for a few hours. Rooms were nice, welcome drink a nice touch. Breakfast was delicious and they allowed us to eat early to accommodate our schedule. Would definitely return.”

“The location of this hotel is excellent, right in the town center of Lenox, close to all the shops and restaurants. I was a little concerned initially about the reviews I read regarding the level of cleanliness of the rooms which I am extremely particular about. The room was very clean so maybe the issue has been addressed. Communication with staff via text which normally would be concerning was also very prompt and quick. They respond to texts right away and always very kind so shouldnt……

“all good”

“Great place to stay for location and was very unique. Had trouble checking in and was difficult to get ahold of someone since there was no onsite staff. They said it was a problem with expedia booking. The room itself was great and spacious - so much to do with how they had the whole place decorated. A very nice place to stay for the night.”

“Overall experience was good.”

“I paid for the insurance - Had a situation at home. Power outage and damage to property. Between Expedia and the Hotel you refused to honor the insurance protection. Very disappointed in Expedia- I have been a good customer for years. Date June 13 was the reservation.”

“很好的酒店，无论房间设备还是工作人员素质以及房间清洁程度，值得入住”

“Convenient but the service has to be improved.”

“Good breakfast”