Fort Worth Ridgmar Mall Hotels

"Clean room"

"Easy parking, clean room, friendly staff."

"Clean room , bathroom black mold in the shower area. Clean parking lot. Air conditioning did work, but need to be clean, possible mold into it. Friendly staff in the morning and check out great to "

"Front desk people were lovely and kind. The hotel room however, had a broken and loud fan in the bathroom, outlets did not work and the coffee machine only worked using the bathroom outlet, there were a few stains on the mattress topper, heard noises throughout the night and thought someone was trying to break in the room multiple times (even though no one was). Breakfast was okay. "

"This is a sketchy hotel! Not safe! People sleeping on the stairs. People parting late hours. A girls screaming for help. Lots of people hanging around outside. We left two days early and forfeited our room. "

"The staff was wonderful! The pool was very cold, but the hot tub was nice. The water pressure for the shower hot water on the 4th floor was terrible. It was quiet, other than typical highway noise at night. The breakfast had so much variety and was very good! "

"Great"

"We were enjoying our stay until we felt very unsafe on our last morning. While we were all asleep, someone (non-staff) came into our room with an active room key and started looking through our closet. When we confronted them, they apologized and said they had been staying in this room previously in the week and forgot something. They kindly left after we told them what they were looking for was not here; however, it was very unsettling that they still had an actively working room key that was able to open our door. When we told the front desk about this incident, they said it was probably the staff. When we further explained the situation, they did not apologize or seem to be concerned and said they would "check the cameras." This was very unsettling, and we are not happy about how the staff handled this. Thankfully, the person who came into our room was kind and understanding, and apologized more than the staff did. Do not stay here if you want to ensure that no one will be able to bust through your door in the morning when you and your guests are asleep."

"Horrible rooms looked old and dirty hole in the wall some lights don’t work fridge was unplugged and smelled of expired food "