「My stay at The Westin Rishikesh left me with mixed impressions. While the property itself is well maintained and located in a beautiful setting, the level of service provided by the Front Office was deeply disappointing and fell significantly below the standards one would reasonably expect from a luxury hospitality brand.
Throughout my stay, customer service appeared to be a low priority for the Front Desk team. There was a noticeable lack of professionalism, attentiveness, and guest-focused...
「The location advertised was problematic. It also shows it is in Dehradun which is over 30 miles away. For me, this caused problems with my taxi as I wanted to go to Rishikish (it is also advertised being in Rishikesh), whereas the taxi driver complained of it being far away in Dehradun (near Jolly Grant airport)」