Springdale Riverside Walk Hotels

"Yes "

"Good "

"The river view was beautiful, the restaurant at the front of the hotel was good. "

"Front desk was fantastic. Clean. Great shower, comfortable bed. Walking distance to everything. Perfect hotel"

"The property was extremely nice and our stay as well. The only issue we had was with our door since the town had no power for several hours. We did have to call to get our door open and there is no receptionist in the lobby. It was all via phone. This was different for us but assistance was quick and all our questions were answered thoroughly. "

"Room was clean. Super close to National park"

"Staff very helpful/pleasant on the whole, as were the grounds. Our room was a strange layout (sink not in the bathroom) and overall was dated. Luckily the scenery made up for it. It wasn’t mentioned until checkout that a parking fee was due. When I stated I felt the fee was unfair, instead of offering a customer-focused solution, I was patronisingly told I should always book direct with the hotel and not hotels.com to avoid this charge. I was very disappointed to be stung with this unexpected fee at the end of our stay. After the staff being so nice, it was a bit of a shock and I felt ripped off. I feel this is a way to get the guest to pay/offset the commission that hotels.com takes from them. I would suggest that if the proprietor would prefer direct bookings, they could remove themselves from 3rd party platforms, however I imagine without this, they would not have secured our business during off peak season in the first place. "

"Pleasant and reliable accommodation. Good to return to after a day out."

"All is very good"