Rochester Rochester Public Library Hotels

"A nice hotel with an attached restaurant called Twigs that is very good. If you’re going to the Mayo Clinic, this is the place to stay. They have a shuttle that will take you back-and-forth to the clinic that works very well. The shuttle will also take you other places, such as restaurants, mall, etc., but their first priority is taking patients to and from the Mayo clinic. Breakfast could’ve been a little better, but it was included so that’s a plus."

"Great pool area for little ones! "

"didn't do breakfast because of Mayo appointment and didn't park in hotel parking area because it is usually very crowded and difficult to utilize"

"Bathroom sink cracked, the whole place needs an update. Breakfast was kept full and clean by a staff member. Pool and hot tub were great"

"Nice amenities but property is run down."

"Room was clean and comfy. Hotel staff were nice and helpful. "

"Great stay"

"Didn't have breakfast "

"Valet parking is nice. The location is convenient to Mayo Clinic and Methodist Hospital. Shopping is close by if you need a break. The staff is generally nice. Body wash was out in the room and Kleenex when we arrived and we had to call down for that. Room temperature control was great. One issue is the noise. Even with a set time that guests should respectful to others and quiet down, it isn’t adhered to. On our second stay, when we called the front desk, they offered to call the police. It would seem much more reasonable to just send security to say “hey, these are the rules, watch your kids and don’t let them run all over with out you up and down halls slamming doors..” Then sent security who was very lax about it- we watched / listened and it was never going to be taken seriously. Some of us are not here for for play and to enjoy the city, we are here with serious medical conditions, or spending hours and days at the hospital with a very sick loved one; in these cases sleep is something needed and coveted. Maybe ask guests the purpose of their stay when booking them and place them on floors that make sense. It seems highly inconsiderate to put someone in a horrible and exhausting situation to deal with the inconsiderate guests when some of us truly just want to sleep. Even with ear plugs, air on, and a fan- the doors and walls are paper thin. I’m not sure we’ll stay again even tho we have many future medical trips. It’s really frustrating."