Rochester Shops University Square Hotels

"The staff was awesome. They were very friendly and helpful. The hotel needs some updating. "

"The pool was a little cold, and we had some issues with our door lock but other than those we enjoyed our stay. "

"Clean room, great options without having to go outside and easy access to parking ramp and skyway"

"Friendly staff. Nice rooms. Several good restaurants nearby. Convenient access to the hospital."

"Everything was set up just fine in the parking lot was safe as well"

"Easy check in. Appreciated having wheelchair available. Convenient parking."

"Excellent staff, great location and reasonable price."

"It is a basic, clean, well-run place with very good rates on a quality room."

"My check in was somewhat confusing but eventually got thru it. If you're a cancer patient be sure to have your verification letter from Mayo Clinic several days before arriving. I was waiting to hear from Hope Lodge and didn't want to book something and have to cancel and possibly get charged for a room I didn't need. Book directly with hotel, be careful sometimes you think you are booking with the hotel online but in fact you are with third party. You will not receive cancer rate if this happens cannot back date anything to correct this. But back to the hotel itself Even was very nice. Breakfast, especially the biscuits and gravy, was excellent and Ms. Sharon was a delight every morning! We used the gym which was very clean and well maintained. Visited the pool area which was also very nice although we didn't have swim wear with to enjoy it. The shuttle service was on time and Shelly our driver was always in such a great mood she just made you feel good. we only rode in the mornings but I'm sure the afternoon drivers were just as good. Overall, it was a great stay."